Senior Consultant - QA and Automation Lead

• Sep 2023 - Present

Senior QA Engineer

• Sep 2022 - Aug 2023

As first Senior QA in Melbourne, orchestrated cross-functional collaboration to elevate QA practices and project quality. Adopted "Shift-left" testing in Agile, enhancing requirement quality and speeding up projects, with further advocacy for its implementation across the business line. -Collaborated across teams for both manual and automated testing projects, aligning with goals and requirements. -Managed critical testing for Web, API, and Database applications crucial to Acquirer and merchant operations. -Significantly contributed to developing the Serenity Screenplay BDD Framework in Java, incorporating Gherkin, Selenium, and REST Assured interfaces for robust Regression and Acceptance testing. -Recognized for automating intricate UI components across diverse White labels, ensuring thorough validation and ease of adoption for various entity on-boarding scenarios. -Optimized automation code through disciplined refactoring, robust Page Object Model, and efficient exception handling. -Enhanced automation efficiency by optimizing loops, data calls, and repetitive tasks, achieving a 50% reduction in execution time. -Proactively enriched automation scenarios, improved test data strategies, and expanded test suite capabilities. -Led scrum meetings, executed bi-weekly sprints with precision, leveraging Confluence for planning. -Reported defects with precision in JIRA, conducted meticulous debugging analysis using Kubernetes and Kibana server logs. -Contributed to automation code reviews, skillfully integrating feedback via GitLab and GitHub. -Championed Gherkin test case reviews and early-stage test design adoption, boosting development efficiency. -Adeptly debugged API production issues using Docker and Eureka endpoints, resolving challenges locally. -Consistently met varied project stakeholder expectations through effective communication and understanding. -Exemplified team collaboration by sharing knowledge and offering ongoing support to fellow team members. Show less

Senior QA Engineer

• Jun 2022 - Sep 2022

Providing Transit Back Office services within the Vix Pulse project, encompassing intricate modules that validate the entire process—from crafting transit cards, customer and entity creation, product setup, loading via VDI or devices, utilizing rides, and managing Transit Card lifecycles. also it involves validating Web services and RESTFUL APIs. Key Responsibilities: - Throughout the project lifecycle, participated in all stages, from initiating meetings with internal and external stakeholders, comprehending project requirements, and delineating test scope and impact, to planning, estimating, designing, executing, and delivering tests until final production sign off. - Effectively communicated designed Test Plans, Strategies, Design Matrices, and Results to both internal and external stakeholders. - Mastered the design and implementation intricacies of existing QA tools, employing them adeptly. - Conducted Functional, Smoke, Regression, Integration, and UAT testing. - Created and meticulously maintained project documentation and simultaneously managed multiple projects. - Adhered to Agile Testing methodologies, while consistently offering insights for process enhancement. - Leveraged AWS environments for deploying QA setups and debugging purposes. Show less

Sr. Software Engineer

• May 2018 - Mar 2022

Delivered multifaceted functionalities and frameworks within the Visanet Integrated Payment (VIP) Product, including EMV Tokenization, Advanced Authorisation, India Domestic Processing for validating Domestic Payment Processors, Cryptogram Validations, and Verification of various Payment Transaction services, such as Domestic, International, Cross-border, Card and Token Life Cycle Management. Maintained various Card-Present and Card-Not-Present Transaction processing, Intra-Day Settlement, 3DS Service, Fraud Detection, Transactions Dispute Management, and Logging services. Key Responsibilities: - Throughout the project lifecycle, engaged in key activities from kick-off meetings with internal and external stakeholders to final signoff in production. - Presented Test Plans, Strategies, Design Matrices, and Results to internal and external stakeholders. - Developed automated test scripts utilizing HLLAPI with REXX programming. - Effectively utilized and understood existing QA tools' design and implementation details. - Performed Functional, RESTFUL API, Smoke, Regression, Integration, and UAT testing. - Participated in proof-of-concept initiatives for potential business prospects or proposals. - Played a critical role in overcoming difficulties, adapting to swiftly changing application and project requirements, and consistently delivering high-quality projects. - Executed Automated Regression Tools, manually analyzing issues and producing comprehensive analysis reports. - Built Test Environments for Functional, Regression, and Integration testing. - Investigated and debugged root causes of major incidents in Production and UAT testing. - Created and maintained project documentation, volunteered for New College Graduate (NCG) training, offering continuous knowledge transfer. - Received awards and recognition during contributions to Intraday Settlement, India Domestic Processing, and Advance Authorization projects. Show less

Senior System QA Analyst / Test Lead

• Sep 2016 - May 2018

Contributed extensively to the Brokerage Banking Application, a technically intricate project tasked with calculating Advisory Accounts Fees and Trade Settlement Details. Key Responsibilities: - Analyzed Business, Functional, Technical, and Regression Requirements. - Created, executed, and maintained comprehensive Test Strategies, Plans, and Scripts. - Developed EHLLAPI-VBA test automation for a robust regression suite. - Led User Acceptance Testing amidst application changes. - Used HPQC ALM 11 to proficiently document and resolve defects in collaboration with developers. - Orchestrated stakeholder meetings, including BAs, Developers, Testers, and Managers. - Generated critical Test Summary Reports from ALM. Show less

Senior Software QA Engineer

• Jul 2013 - Aug 2016

The project aimed to develop a robust Selling Process Management solution tailored to the specific needs of Life Science companies, acknowledging the intricate negotiation processes they face. The application, geared towards pharmaceutical companies, effectively captures and centralizes interactions with their customers. It operates on three core principles: Analytics, Segmentation, and a comprehensive 360° overview of customers. Key Responsibilities: - Collaborated with business analysts to gather user requirements and conducted manual testing for web and mobile apps. - Created comprehensive test plans, cases, and scenarios, ensuring robust quality assurance practices. - Led various testing phases (Functional, System, Integration, Regression, GUI, Database, Sanity, Browser, Device Compatibility) throughout app development. - Designed and executed strategic testing for web, mobile, and data warehouse apps. - Developed advanced Selenium WebDriver automation scripts in Java with Hybrid Automation Framework and POM. - Executed manual testing, including intricate backend validation with complex SQL queries and Data-driven testing on Oracle databases using Excel. - Precisely tracked defects using HPQC and JIRA, providing detailed reports and logs for efficient solution deployment. - Actively engaged in daily Stand Up meetings and contributed to Retrospective meetings for agile status discussions. - Initiated knowledge-sharing sessions, prepared docs, and trained new team members for seamless integration. - Demonstrated adept communication skills, engaging stakeholders across internal, external, cross-functional teams. - Earned Excellence in Work award for exceptional product testing contributions and efficient defect identification. Show less