Experience

Africatown Community Land Trust

• United States
• Real Estate
• 1 - 100 Employee

• Human Resources Generalist

  • Nov 2022 - Present



Artech L.L.C.

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Talent Management Specialist/HR Generalist

  • Apr 2022 - Oct 2022

  • Created and maintained all TMS SOP documentation and maintain the database for clients and consultants.• Facilitated the processing of all timecards, expenses, and PTO for consultants, including following up with consultants regarding missing timecards to ensure timely payment.• Coordinated all consultant terminations/departs, to include notification, asset return, and advising on back-fill opportunities and counsel consultants in case of client escalations and issues. • Responsible for updating the applicant tracking system while noting meaningful consultant communications.Notable achievements while in the position have included:- Learned about and maintain a solid working knowledge of how the Client Delivery Team is structured and operates, including process and procedure, to effectively support contract resources at a variety of clients.



Star Protection Agency, LLC

• United States
• Security and Investigations
• 300 - 400 Employee

• Onboarding Specialist

  • Apr 2021 - Apr 2022

  • Created and exercised new processing methods for newly hired candidates and led all candidates throughout the onboarding process while scheduling pre-employment training with the training department. • Scheduled the appropriate drug screening, completed background checks, and presented driving records in accordance with company policies. • Delegated internal promotional opportunities, in addition to the transitions/transfers of officers. • Served as a liaison between the company and all recruitment vendors, building and maintaining professional relationships.• Prepared accurate, timely weekly, monthly, quarterly, and annual reports as required.

• Recruitment Coordinator

  • Jul 2019 - Jul 2021

  • Attended job fairs/recruiting events with the Recruiting Manager and conducted phone screenings with new candidates as delegated by the Recruiting Manager.• Worked in collaboration with newly hired employees in the completion of paperwork prior to orientation. • Accurately managed and maintained several calendars up-to-date while serving as the point of contact in scheduled interviews, onboarding processing, and tasks that needed attention. • Properly distinguished uniforms after fitting each assigned newly hired candidate.



BMO U.S.

• United States
• Banking
• 700 & Above Employee

• Bank Teller

  • Jul 2018 - Jun 2019

  • Provided customers with high-quality, prompt, and professional financial services.• Served as a single point of contact, performing a variety of customer banking transactions and providing quality service to new and existing clients in line with the Bank's rules, regulations, and guidelines. • Proactively solicited and promoted new business by actively selling Bank products, conducting sales activities, and referring business to other units of the Bank. • Processed various customer transactions, including but not limited to cash, check, and ATM deposits, withdrawals, check cashing, account closeouts, loan payments, issued bank checks, and U.S. Savings Bonds redemption.



COUNTRY Financial®

• United States
• Insurance
• 700 & Above Employee

• Claims Specialist

  • Jan 2018 - May 2018

  • Researched, created, and tested claim billing logic to resolve complex insurance and provider issues and managed customer satisfaction on cases from initial requests to client-facing resolution. • Served as a go-to resource based on an in-depth understanding of the vehicle claim submission processes and payer billing requirements. • Researched, created, and tested claim billing logic to resolve complex insurance and provider issues and managed customer satisfaction on cases from initial requests to client-facing resolution. • Served as a go-to resource based on an in-depth understanding of the vehicle claim submission processes and payer billing requirements.