Experience

EFI

• United States
• Printing Services
• 700 & Above Employee

• Internal Product Support & Lab Coordinator & Senior Test Engineer (Networking)

  • Oct 2003 - Present

  ❑ Internal Products Support for Japanese OEM Partners (Canon/KM/Ricoh/KDC/Sharp/Riso/Xerox) in printer industry.❑ Lab Coordinator for internal OEM Labs❑ Setup HW/SW/Upgrade firmware for Engine/Simulators❑ Copy/install a new system software + user software build for controllers❑ Request shipping form for equipment deliver overseas ❑ Request to purchase for equipment❑ Troubleshoot network, system windows pc for internal product QA team❑ Regress defects for internal projects and OEM customers Show less

• QA Engineer (Networking) Test

  • 2003 - 2008



Ricoh USA, Inc.

• United States
• Information Technology & Services
• 700 & Above Employee

• Sr. QA Engineer II (Networking) & Network Administrator

  • Oct 1996 - Jul 2003

  ❑ Project Lead, Perform third party software/hardware for Ricoh Printer evaluation testing❑ Project Lead, Perform and maintain Novell NDPS Printer Certification Test Lab & Test Process as authorized by Novell Developer Net Facility ❑ Design, develop, execute new functional network test matrices for network printer on Windows, Netware, Unix, Mac OS, and Citrix MetaFrame ❑ Revise, update and create new network test plan, test matrix for Ricoh Printer❑ Research, written, execute proposal plan for competitive printer product testing❑ Provide training for QA Engineers, QA Testers in the field of network digital image testing products: printer, scanner, Internet fax, NDPS, MetaFrame❑ Research, analyze, execute test application, system software for compatibility and capability to printer engineering test ❑ Provide, support, and analyze network technical problems for network printing test on different platforms Show less

• Sr. QA Network Engineer & Network Administrator

  • 1997 - 2003

  ❑ Planned, built up new Novell Certified NDPS lab and Citrix MetaFrame environment❑ Certified Ricoh Yes NDPS gateway for network printer test authorized by Novell Developer Net❑ Performed network printing test on Windows NT, 2000, 2003, Netware 4.x, 5.x, 6.x, Linux, Solaris 2.x, 8, 9 and Citrix MetaFrame 1.8, XPe 1.0 servers❑ Research, deploy, run new proposal for Ricoh IT Utility Plug-in Printer of HP OpenView NMM on Windows, HP-UX, Solaris with competitive vendors Ricoh, Canon, Lexmark, HP, Xerox Show less