Ditas Castro-Sarmiento

Reservations Manager at Artstream Hospitality Management Grp. Intl. LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH
Languages
  • English Full professional proficiency
  • Tagalog Native or bilingual proficiency

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Reservations Manager
      • Dec 2017 - Present

    • Hospitality
    • 1 - 100 Employee
    • Business Development Manager
      • Mar 2015 - Present

      • Develop source of business from Philippine Travel Agents for groups, FITS and incentive business. • Establish regular call patterns to all major Travel Agencies in the Philippines. • Assist in handling major issues as follows: • Complaints • Assist in requesting for deposits from Philippine Travel Agents • Liaise with Hotel, Restaurant, Tours and Transportation Operations and other suppliers concerning operations pertaining to group business • Develop tour / group business especially during low periods • Respond in a timely manner to requests for quotations. • Supply requested rates and update Tariff to tour operators, who represent clients in the Philippines. • Specialize organization of incentives, meetings, conferences and events for incoming groups from Philippines to Singapore. • Offer unique local knowledge about Singapore and cater for everything from venue sourcing to transportation, local tour attractions and hotel accommodation. • Independently develop new travel customer relationships with Philippine Travel Agencies and maintain good rapport with existing accounts. • Build and negotiate promising relationships with various suppliers such as sales people from hotels, restaurants and local tour attractions in Singapore. • Achieve annual sales targets; provide monthly sales reports, quarterly forecasts and proactive insights. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Sales and Marketing Coordinator
      • Nov 2013 - Mar 2015

  • Lancaster Hotel Manila, Philippines
    • 622 Shaw Boulevard, Mandaluyong, Philippines
    • Sales and Marketing Coordinator/ Reservations Officer
      • Apr 2011 - Nov 2013

  • Asia Travel Reservation Network, Pte.
    • 22 Cavenagh Road # 01-21 Orchard, Singapore
    • Senior Travel Consultant
      • May 2010 - Mar 2011

  • The Quantum Hotels and Resorts
    • 03 Carlos Palanca St., Legaspi Village Makati City, Philippines, 1200
    • Sales Account Manager
      • Apr 2009 - May 2010

  • The Legend Villas
    • 60 Pioneer corner Madison Streets, Mandaluyong City, Philippines
    • Area Sales Manager
      • Jan 2008 - Jan 2009

  • Asia Travel Philippines Inc./ Asia Travel Dubai
    • Unit 1203-1204 12th Floor Prestige Tower F. Ortigas Jr. Rd (Emerald Ave) Phils
    • Reservations Supervisor/ Senior Reservations Agent
      • Apr 2002 - Nov 2007

Education

  • La Consolacion College
    BS Tourism, Tourism/ Hospitality
    1994 - 1998

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