Ditas Castro-Sarmiento
Reservations Manager at Artstream Hospitality Management Grp. Intl. LLC- Claim this Profile
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English Full professional proficiency
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Tagalog Native or bilingual proficiency
Topline Score
Bio
Experience
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Artstream Hospitality Management Grp. Intl. LLC
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United States
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Hospitality
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1 - 100 Employee
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Reservations Manager
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Dec 2017 - Present
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Vacation Singapore DMC Pte Ltd
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Hospitality
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1 - 100 Employee
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Business Development Manager
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Mar 2015 - Present
• Develop source of business from Philippine Travel Agents for groups, FITS and incentive business. • Establish regular call patterns to all major Travel Agencies in the Philippines. • Assist in handling major issues as follows: • Complaints • Assist in requesting for deposits from Philippine Travel Agents • Liaise with Hotel, Restaurant, Tours and Transportation Operations and other suppliers concerning operations pertaining to group business • Develop tour / group business especially during low periods • Respond in a timely manner to requests for quotations. • Supply requested rates and update Tariff to tour operators, who represent clients in the Philippines. • Specialize organization of incentives, meetings, conferences and events for incoming groups from Philippines to Singapore. • Offer unique local knowledge about Singapore and cater for everything from venue sourcing to transportation, local tour attractions and hotel accommodation. • Independently develop new travel customer relationships with Philippine Travel Agencies and maintain good rapport with existing accounts. • Build and negotiate promising relationships with various suppliers such as sales people from hotels, restaurants and local tour attractions in Singapore. • Achieve annual sales targets; provide monthly sales reports, quarterly forecasts and proactive insights. Show less
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Crowne Plaza® Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Sales and Marketing Coordinator
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Nov 2013 - Mar 2015
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Lancaster Hotel Manila, Philippines
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622 Shaw Boulevard, Mandaluyong, Philippines
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Sales and Marketing Coordinator/ Reservations Officer
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Apr 2011 - Nov 2013
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Asia Travel Reservation Network, Pte.
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22 Cavenagh Road # 01-21 Orchard, Singapore
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Senior Travel Consultant
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May 2010 - Mar 2011
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The Quantum Hotels and Resorts
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03 Carlos Palanca St., Legaspi Village Makati City, Philippines, 1200
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Sales Account Manager
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Apr 2009 - May 2010
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The Legend Villas
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60 Pioneer corner Madison Streets, Mandaluyong City, Philippines
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Area Sales Manager
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Jan 2008 - Jan 2009
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Asia Travel Philippines Inc./ Asia Travel Dubai
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Unit 1203-1204 12th Floor Prestige Tower F. Ortigas Jr. Rd (Emerald Ave) Phils
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Reservations Supervisor/ Senior Reservations Agent
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Apr 2002 - Nov 2007
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Education
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La Consolacion College
BS Tourism, Tourism/ Hospitality