Chris McCall

Climate Project Backer at Wren
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE
Languages
  • English Native or bilingual proficiency
  • German Elementary proficiency
  • Irish Limited working proficiency
  • Japanese Elementary proficiency

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Paul Hutley

Chris has a wealth of abilities just waiting to be mined ! He has an eclectic set of interests and skills, which range from medieval music to the subtle details of the fibre channel protocol. Chris is a very intelligent guy and has a particular knack for simply going away by himself and learning a new technology or subject, simply because he finds it interesting. I also enjoyed Chris' humour and enthusiasm when he worked with / for me on various storage projects (eg. renewal of our Series i tape SAN, and tape hardware refresh) and I feel that he would be an asset to any team.

Rachel Whiteley

I worked with Chris on a wide ranging Netbackup environment upgrade and subsequent SN6k decommissioning and tape balancing work. This internal project involved multiple critical changes to production systems affecting almost every server and application in the company. Chris was assigned to assist with this work using his SAN knowledge but also assisted with areas that weren't within his usual remit of work. He approached external suppliers with confidence and ensured all deadlines were met. He provided regular updates with progress made and raised any issues encountered, ensuring they were fixed as quickly as possible. Chris was a pleasure to work with.

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Credentials

  • Brocade Certified Fabric Designer (BCFD Gen 5)
    Brocade
    Dec, 2015
    - Nov, 2024
  • Brocade Certified Professional Data Center (BCPDC)
    Brocade
    Dec, 2015
    - Nov, 2024
  • Brocade Certified Network Engineer (BCNE 2012)
    Brocade
    Oct, 2015
    - Nov, 2024
  • Red Hat Certified Engineer
    Red Hat
    Jun, 2014
    - Nov, 2024
  • Red Hat Certified System Administrator
    Red Hat
    Jun, 2014
    - Nov, 2024
  • Brocade Certified Fabric Professional (BCFP 16G)
    Brocade
    Dec, 2013
    - Nov, 2024
  • Brocade Certified Fabric Administrator (BCFA 16G)
    Brocade
    Aug, 2013
    - Nov, 2024
  • EMC Proven Professional, Information Storage Associate (EMCISA)
    EMC
    Apr, 2011
    - Nov, 2024
  • SNIA Certified Storage Professional
    SNIA
    Aug, 2009
    - Nov, 2024
  • Cisco Certified Entry Networking Technician (CCENT)
    Cisco
    Aug, 2015
    - Nov, 2024

Experience

    • United States
    • Environmental Services
    • 100 - 200 Employee
    • Climate Project Backer
      • Nov 2021 - Present

      Wren is a Public Benefit Corporation whose mission is to end the climate crisis.Thousands of people from over 100 countries have come together to raise money to fund the climate solutions our planet needs—before it’s too late. 🔥 🌏Anyone in the world can become a Climate Project Backer on Wren.Climate change is the biggest threat humanity has ever faced—but together we can fix it.Learn more and join me on Wren, here: www.wren.co/join/doopdoop Wren is a Public Benefit Corporation whose mission is to end the climate crisis.Thousands of people from over 100 countries have come together to raise money to fund the climate solutions our planet needs—before it’s too late. 🔥 🌏Anyone in the world can become a Climate Project Backer on Wren.Climate change is the biggest threat humanity has ever faced—but together we can fix it.Learn more and join me on Wren, here: www.wren.co/join/doopdoop

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Technical Support Engineer
      • Feb 2019 - Present

      Providing support for FlashBlade; the next generation massively parallel object storage engine.Support Incubator for FlashRecover; providing L1 and L2 support both for the Flashblade and the Cohesity softwareProviding support for Pure Storage Orchestrator, our Kubernetes CSI pluginWorking pro-actively to learn/adapt to new technologies, software and use-cases by staying informed. Mentoring new and seconded members on the team to insure fast ramp-up and transmitting the highest quality of support, external and internal. Consistently called out by account teams and customers for going far beyond to resolve issues.

    • Technical Support Engineer
      • Jan 2016 - Feb 2019

      Beta support incubator for FlashArray//X, Direct Flash Shelf, ActiveCluster and more, New product introduction support. Among the first to join the EMEA Support Centre; I bring 10 years of experience in the storage domain. •I work with diligence to help maintain the IT industries' highest NPS; Providing support without compromise.A subject matter expertise for Brocade Fibre Channel products and Fibre Channel Protocol in general.•I work to resolve issues in our customers wider environment, from network issues to application optimisation to host configuration. From Engineering to Escalations to Root Cause Analysis; My goal is to be your preferred point of contact.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Enterprise Technical Support Senior Advisor
      • Oct 2014 - Jan 2016

      • Promoted to work with a specialized team of domain experts supporting the Dell Fluid FS NAS • Support incubator for FluidFS, Enterprise scale-out NAS • Support incubator for Fluid Cache for SAN, Supporting Dell's fastest platform on Linux and VMware. • Escalation for complex cases and pre-sales work; securing sales and protecting relationships. • Trusted to attend customer sites to resolve NAS and SAN issues as a Subject Matter Expert. • Led the build for a NAS/SAN/CAN Lab Environment for the team - one of the first in EMEA • A key contributor to internal wikis, chat groups and knowledge bases; sharing information globally.

    • Enterprise Technical Support Senior Analyst
      • Apr 2012 - Oct 2014

      • Early supporter of Fluid FS, rising to the challenge of new technologies and platforms• Promoted to a Level 2 escalation point for complex issues on Compellent, Fluid FS and Brocade, • Wrote and delivered ad-hoc training for Brocade and Fibre Channel technologies to the team. • Owned and resolved hundreds of high severity issues frequently working beyond business hours. • Assisted management in identifying, isolating and eliminating process bugs. • Received multiple awards for consistently earning outstanding, unsolicited customer feedback. • Assisted in UAT testing for backoffice systems, provided feedback to developers and training to the team.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Solutions Engineer
      • Feb 2011 - Jan 2012

      • Worked to deliver infrastructures built to best practice at the forefront of storage technology. • Designed and delivered a VMware server factory, saving the team hours of project build time. • Delivered technical presentations to customers, closing deals worth millions of euro. • Documented and published customer facing diagrams and test-plans. • Upgraded the storage virtualization environment (VPLEX) with new storage and better processes. • Upgraded the team’s SAN infrastructure, providing accurate intelligence in the storage network.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Technical Infrastructure Developer, Storage Services
      • May 2007 - Feb 2011

      • Supported one of Europe's largest storage area networks. • Developed a demand plan and forecast for the group, providing a group wide capacity view. • Worked with multiple teams to provide storage design for projects on time and in budget. • Wrote and improved monitoring scripts, delivering unparalleled visibility on high risk problems. • Implemented a bespoke recharge procedure. Delivered accurate output in a fraction of the time. • Led recharge process changes during the largest merger in UK banking history. • Designed and implemented a SAN-based backup solution for a 32 LPAR iSeries environment. • Managed SAN port capacity and connectivity, passively increasing free port count by 25%. • Migrated the mainframe and open tape estate to new infrastructure, achieving significant savings. • Conducted a number of successful presentations to senior management, with positive feedback. • Managed Brocade switches, Hitachi arrays, Sun and IBM tape (HSM and Netbackup), along with a variety of third-party software.

Education

  • Leeds College of Music
    MA Music Production, Focusing on electroacoustic composition.
    2004 - 2006
  • Leeds College of Music
    BA Music Production, Music Production and related areas.
    2003 - 2005

Community

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