Director of Operations and Supply Chain

• Jan 2023 - Present

Director of Operations and Supply Chain at Escape Enterprises, parent company of Steak Escape

Director of Training

• May 2013 - Present

Director of Training at Escape Enterprises, parent company of Steak Escape.

Freelance Trainer

• Jan 2012 - Apr 2013

DIRECTOR OF TRAINING, REGIONAL TRAINER, AREA MANAGER

• May 2004 - Jan 2012

� Hired in as Area Manager. Promoted to Regional Trainer in 2005. Promoted to Director of Training in 2010. � As Area Manager, oversaw operations for six units. � As Director of Training, responsible for 200 corporate and 100 franchise units in 23 states. � Assembled, trained, and validated new store opening teams. � Oversaw design and implemented e-learning systems and materials for hourly team members and management. � Reduced hourly turnover by 10 - 15% annually through implementation of training system. � Increased speed of skill understanding and competency by 30% for hourly employees after implementing e-learning systems.

DIRECTOR OF TRAINING, STORE OPENING COORDINATOR

• Oct 1996 - Feb 2004

� Hired in as Store Opening Coordinator. Promoted to Director of Training in 1998. � Responsible for 130 units in five states. � During tenure, concept grew from 54 to 130 units � Created, designed, and implemented the entire training program. � Created the New Store Opening training model, and coordinated the openings of 58 locations. � Hired in as Store Opening Coordinator. Promoted to Director of Training in 1998. � Responsible for 130 units in five states. � During tenure, concept grew from 54 to 130 units � Created, designed, and implemented the entire training program. � Created the New Store Opening training model, and coordinated the openings of 58 locations.

COURIER

• Jul 1995 - Oct 1996

� Coordinated same day delivery of time-sensitive documents and packages. � Coordinated same day delivery of time-sensitive documents and packages.

GENERAL STORE MANAGER

• Aug 1994 - Jun 1995

� Responsible for complete store operations of a logistically efficient grocery store. � Responsible for complete store operations of a logistically efficient grocery store.

FIELD COORDINATOR

• Apr 1993 - Jun 1994

� Assisted General Manager in hiring and training of field personnel. � Conducted on-site consultation with the customer regarding the maintenance of their carpeting, upholstery, and drapes. � Assisted General Manager in hiring and training of field personnel. � Conducted on-site consultation with the customer regarding the maintenance of their carpeting, upholstery, and drapes.

CORPORATE TRAINER, AREA MANAGER, CORPORATE STORE MANAGER

• Nov 1982 - Apr 1993

� Taught all Domino's Pizza Management Training Classes, as well as New Employee Orientation. � As an Area Manager, oversaw operations for six units. � As Store Manager, directed all aspects of store operation. � Taught all Domino's Pizza Management Training Classes, as well as New Employee Orientation. � As an Area Manager, oversaw operations for six units. � As Store Manager, directed all aspects of store operation.