Area Operations Manager

• Jan 2016 - Present

Area Operations Manager

• Apr 2012 - Nov 2015

KEY ACCOUNTABILITY Full accountability for 21 stores (T/O £40m+)including Post Office Analysis of Performance and Figures. Meeting Delivery & Management and Conference Presentation Communicate and Delivery Society Strategy Direct Reports = 21 Store Managers on Area Indirect Reports = 350 colleagues

Interim Area Operations Manager

• Oct 2011 - Apr 2012

Training Store Manager

• Oct 2003 - Oct 2011

Full accountability for day-to-day running of various stores Stock control and P &L accountability through individual ownership of targets and goals. Lead, coach, develop and assess all levels of colleagues in the business. Direct Reports = 15-30 in Store Indirect Reports = 60 in Cluster POD Manager for 5 stores. Store visits, meetings and conference calls. Drive performance, supporting the Area Manager for 20 stores.