Dipesh Patel

System Administrator at Insurance Systems Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English -

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Experience

    • Canada
    • Software Development
    • 1 - 100 Employee
    • System Administrator
      • Apr 2021 - Present

      • Work with our MSP on numerous tasks (patching, maintenance windows, upgrades, playbooks, imaging, licensing, as well as other 3rd parties) • AWS Infrastructure – research new technologies, manage current infrastructure, maintaining/updating AMIs, EC2 sizing, cost analysis • Monitoring deployments and various automation tasks, access management, production client sites, provisioning instances & workstations • Manage CI Jenkins builds, creating/building/monitoring build jobs and various automation tasks. Working with production support and developers to create and maintain internal environments • Work with project managers to schedule internal, UAT and Production builds & deployments • Troubleshooting ad hoc network, infrastructure, database, application issues • Jira ticketing system, handle upgrades and maintenance tasks • Assist on ongoing penetration tests, phishing campaigns, DR / Cyber / UPS / Backup tests, SOC audits, escrow containers and security training • Enforcing security policies, documenting and maintain IT policies and procedures Show less

    • Canada
    • Software Development
    • 1 - 100 Employee
    • System Administrator
      • Mar 2019 - Apr 2021

      AlertDriving (Online training module platform for driver’s safety) • Virtualization: VMware, vSphere ESXI host, Oracle VirtualBox. • Networking: TCP/UDP, VPN and DNS. Windows Server 2012R DNS records and Debain DNS server. • Microsoft Office: Microsoft Office 2016, Office 365 Administrator, Microsoft Azure, powerBI. • Primarily responsible for Dell power edges servers hardware’s in Datacenters (including on call). • Experienced in working with Confluence, Jira, Bitbucket, GitHub and SVN. • Setup Docker containers to run application on multiple servers. • Setup Harbor for docker repository and maintain container images versions. • Configured AWS load balancer to distribute traffic across service. • Created CI/CD pipelines using Jenkins, containers and cloud services. • Develop scripts on Shell and python to automate virtualization on Linux servers. • Worked on Docker swarm for to maintain and create virtual machines running docker applications. • Setup Harbor and Portainer UI to create docker management. • Experienced in working with Confluence, Jira, Bitbucket, GitHub and SVN. • Perform daily I.T routine checks and monitor production servers. • Responsible for configuring and modifying Firewalls and Load Balancers. • Handling all the VMware ESXi hardware and responsible for upgrades which includes Bios, Firmware and OS upgrades. • Responsible for architectural designing of the hardware infrastructure. • Responsible for end to end ESXi host management. • Responsible for troubleshooting the issues, reviewing the error logs and fixing the issues. • Working on Debain server configurations which includes but not limited to user and file system management, NFS, DNS, Apache webserver, DHCP, FTP, autofs, LVM, iscsi, SMTP, SNMP, firewall, , crontab etc. • Following change management practices and participated on the on-call rotation duties on a 24/7 pager support. • Pro-actively planned capacity for the production infrastructure. Show less

    • Canada
    • Financial Services
    • 700 & Above Employee
    • Technical Support Representative
      • Aug 2018 - Feb 2019

      Technical Support Representative for telecommunication service provider. Helping customer to troubleshoot Cable & Internet issues. Technical Support Representative for telecommunication service provider. Helping customer to troubleshoot Cable & Internet issues.

  • Bedford Security Systems
    • 77 bloor street west
    • System Administrator
      • May 2017 - May 2018

      Security and medical alert technician :- programming medical alerts device, installing, troubleshooting, attending service calls. Security and medical alert technician :- programming medical alerts device, installing, troubleshooting, attending service calls.

  • Hattrick EdVentures Private Limited
    • Mumbai, Maharashtra, India
    • System Administrator
      • Jun 2014 - Apr 2015

      • Creating and manage Client - Server architecture using Windows 7, Windows XP and Windows Server 2008. • Managing services, assigning security policies between different networks. • Installing, updating Lego NXT software. Program NXT bricks using linear, parallel programming. • Assisting co-workers with technical issues, helping and guiding them through different process regarding Lego NXT software’s. • Creating and manage Client - Server architecture using Windows 7, Windows XP and Windows Server 2008. • Managing services, assigning security policies between different networks. • Installing, updating Lego NXT software. Program NXT bricks using linear, parallel programming. • Assisting co-workers with technical issues, helping and guiding them through different process regarding Lego NXT software’s.

Education

  • Cambrian College
    P.G certificate, I.T Business Analysis
    2016 - 2017
  • Fanshawe College
    P.G Information Security Management, Network and System Administration/Administrator
    2015 - 2016
  • Mumbai University
    Master's degree, Computer Science
    2012 - 2014

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