Experience

Findel International
• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee
• Product Photographer

  • Sep 2022 - Present


Dipesh N Mistry Photography

• Freelance Photographer

  • Jan 2019 - Present

  As a freelance photographer I work on projects start to finish. I am experience on commercial shoots and also studio photography. I have experience using a range of photography equipment and also studio exquipment. I am excellent skills in digital editing and retouching images to the highest standard. As a freelance photographer I work on projects start to finish. I am experience on commercial shoots and also studio photography. I have experience using a range of photography equipment and also studio exquipment. I am excellent skills in digital editing and retouching images to the highest standard.


Octopus Energy
• United Kingdom
• Utilities
• 700 & Above Employee
• Credit Specialist

  • May 2019 - Aug 2021


Hastings Direct

• United Kingdom
• Insurance
• 700 & Above Employee

• Claims Handler

  • Jul 2016 - May 2018

  Hastings Direct First Response Handler/ Claims Negotiator A fantastic opportunity to develop within vehicle insurance, with a fast-growing company expanding its customer service quality. The role’s importance is to make sure that the customer has the best journey through registering a claim and to manage the expectations of the claimant. After progressing from initially joining the company, I am currently in a great role, in a more technical area of Claims. This role main focuses are to intervene in third party claims, and manage time with repairs, hire vehicles and much more. I am being challenged in more areas of claims and this has helped to strengthen my technical skills. The main responsibilities are the following; • Meeting deadlines to for each third-party claimant’s journey • Being able to save money for the company • Reassure the customer • To Ensure the best possible start to a customer’s journey. • Capture important information about the complex incidents • Empathies and bring confidence to a customer going through a difficult time During this time, I will also be able to specialise into sectors of different claims and gain knowledge within a new industry and can able me to broaden my customer service experience. Show less



Santander UK

• United Kingdom
• Banking
• 700 & Above Employee

• Collections Officer

  • Nov 2014 - Jan 2016

  Further opportunity to go back to a fantastic company to take on a senior role which is also customer based. This role is extremely different to previous customer services roles, due to the nature of the role the following are essential to the knowledge gained and used to develop myself: • Being empathetic to customer’s feelings and journey • Being able to resolves customer’s issues promptly • Ensuring a fair outcome for both Santander and the customer • Being able to open a customer’s trust and change the perception of Santander Show less