Experience

ECO Facility Management LLC

• United Arab Emirates
• Business Consulting and Services
• 1 - 100 Employee

• Housekeeping Manager

  • Apr 2021 - Present



OCS Group UK

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Soft service supervisor

  • Dec 2017 - Apr 2021



Auris Group of Hotels

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Senior Housekeeping Supervisor

  • Nov 2016 - Dec 2017



Conrad Dubai

• United Arab Emirates
• Hospitality
• 200 - 300 Employee

• Housekeeping Supervisor

  • Jan 2014 - Oct 2016

  Conducts daily briefing for Room Attendants Conducts daily inspection of employee grooming. Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness. Conducts on the job training for all Room Attendants. Maintains effective employee relations. Checks and maintains equipment and machines used. Prepares job orders and co-ordinate with Engineering for follow up. Ensure special attention given to VIP rooms. Attends daily briefing with HKM/EHK in Housekeeping. Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately. Proper handover and takeover of the incoming and outgoing shifts to be handled well. Report all Lost & Found items to Housekeeping. Prepare discrepancy report for the front office. Conduct fumigation for the rooms and floors. Follow up “Do not disturb” rooms. Prepare inventory for room linen. Notify Housekeeper any damage caused by guest. Check and follow all maintenance report if the work is incomplete. While inspecting guest rooms and other area there should be eye for detail. Daily physical inspection of occupied, vacant and check out rooms to be done. Be Responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas. Oversee the work of PA attendant. Handle all service matters to guests in the station. Be responsible for supervising the activities of Room attendant. Check all check-out rooms and guest rooms. Proper grooming at all times. Show fullest cooperation and respect within the team and other departments. Is aware of the daily activities and has product knowledge of all the hotel facilities. Show less



Wyndham Grand Regency Doha

• al sadd, Doha

• Room Attendant / Bell boy ( concierge )

  • Aug 2009 - Dec 2013

  • Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure • Maintain effective communication with all related departments to ensure smooth service delivery. • Maintain an up to date knowledge of the hotel and local services. • Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out. • Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner. • Deliver morning newspapers to rooms. • Deliver guest messages and other deliveries immediately without delay in a professional manner. • Ensure concierge desk and store room is clean tidy and well organized Show less