Experience

Grupo de Electrónica para el Turismo, GET

• Cuba
• Telecommunications
• 1 - 100 Employee

• Specialist Technician on IT Services

  • Jul 2013 - Jan 2019

  * Responsible for preserving 6 established client companies and the acquisition of 5 new ones, with a total of around 160 PC configurations supervised and attended. * Extensive experience with setup, repair and modification of Windows PC desktops and laptops, printers and other peripherals. * Diagnose, troubleshoot and resolve hardware, software or other network and system problems, including email applications and virus protection software. * Provide data backups and disaster… Show more * Responsible for preserving 6 established client companies and the acquisition of 5 new ones, with a total of around 160 PC configurations supervised and attended. * Extensive experience with setup, repair and modification of Windows PC desktops and laptops, printers and other peripherals. * Diagnose, troubleshoot and resolve hardware, software or other network and system problems, including email applications and virus protection software. * Provide data backups and disaster recovery operations. * Provide technical support not only to final users (customers) but also to key members of my own team such as designers, marketing and sales department, suppliers and other engineers with the purpose of to improve our quality management system. * Update knowledge and skills to keep up with rapid advancements in computer technology. Show less * Responsible for preserving 6 established client companies and the acquisition of 5 new ones, with a total of around 160 PC configurations supervised and attended. * Extensive experience with setup, repair and modification of Windows PC desktops and laptops, printers and other peripherals. * Diagnose, troubleshoot and resolve hardware, software or other network and system problems, including email applications and virus protection software. * Provide data backups and disaster… Show more * Responsible for preserving 6 established client companies and the acquisition of 5 new ones, with a total of around 160 PC configurations supervised and attended. * Extensive experience with setup, repair and modification of Windows PC desktops and laptops, printers and other peripherals. * Diagnose, troubleshoot and resolve hardware, software or other network and system problems, including email applications and virus protection software. * Provide data backups and disaster recovery operations. * Provide technical support not only to final users (customers) but also to key members of my own team such as designers, marketing and sales department, suppliers and other engineers with the purpose of to improve our quality management system. * Update knowledge and skills to keep up with rapid advancements in computer technology. Show less