Marketing and Brand Ambassador Team

• Dec 2022 - Present

Customer Service Representative

• Apr 2022 - Present

Customer Support Agent

Appointment Setter

• Jul 2021 - Feb 2022

B2B sales cold calling at least 150 leads a day. setting appointments with local prospects to a meeting with our clients for their document management needs. and others are Posting Recordings, Efficient Note Taking, Sending Email Invites, Confirming Prospects Attendance for the introduction meeting. B2B sales cold calling at least 150 leads a day. setting appointments with local prospects to a meeting with our clients for their document management needs. and others are Posting Recordings, Efficient Note Taking, Sending Email Invites, Confirming Prospects Attendance for the introduction meeting.

Virtual Sales Rep

• Oct 2020 - Dec 2021

Calling warm and cold leads, tracking sales reaching out to customers in Shopify. verifying qualified prospects to avail of our products. offering promos & discounts to ensure customer retention. sending out emails and chat support for B2B and B2C campaigns with approximately 100 calls and emails per day and keeping the records of potential and qualified leads Calling warm and cold leads, tracking sales reaching out to customers in Shopify. verifying qualified prospects to avail of our products. offering promos & discounts to ensure customer retention. sending out emails and chat support for B2B and B2C campaigns with approximately 100 calls and emails per day and keeping the records of potential and qualified leads

Lead Generation Rep

• Feb 2019 - Apr 2020

making outbound calls 50-100 leads a day gather information on potential customers, follow up on previous communications, and send outlined information on how our products and services can support customers. making outbound calls 50-100 leads a day gather information on potential customers, follow up on previous communications, and send outlined information on how our products and services can support customers.

Virtual Assistant | Information Services | Data Entry

• Jun 2014 - Nov 2016

Completed a time project doing Spreadsheets with 100% accurate and valid. processing loan applications encoding customers datas and business ledgers, and journals. Invoice processing and filing. Data Management. Completed a time project doing Spreadsheets with 100% accurate and valid. processing loan applications encoding customers datas and business ledgers, and journals. Invoice processing and filing. Data Management.

FIeld Sales Clerk / Secretary Retention Rep

• Sep 2013 - May 2014

I process orders, prepare correspondence, and fulfill the needs of our existing customers that are at risk of canceling services. Ensuring a high level of customer satisfaction through proactive support and active listening in a timely manner. Develop new strategies, analyze customer feedback, negotiate with customers, and compile reports for sales managers. preparing presentations for my superiors' meetings. I process orders, prepare correspondence, and fulfill the needs of our existing customers that are at risk of canceling services. Ensuring a high level of customer satisfaction through proactive support and active listening in a timely manner. Develop new strategies, analyze customer feedback, negotiate with customers, and compile reports for sales managers. preparing presentations for my superiors' meetings.

Administrative Assistant

• May 2013 - Jan 2014

Purchase office supplies and keep organized, Maintain office monthly calendar, Orient staff to use office technology and materials, Maintain files, documents, memos accordingly, Collect files, documents, memos and distribute to appropriate staff, Stock office and computer supplies Do routine maintenance on office machines (laser printer, photocopier, and laminator) Call for repairs when necessary, Liaise with manager, inspectors and colleagues, Typing, photocopying, laminating, preparing booklets, mailings etc. Make calls and run errands as necessary, Keep contacts and clients up to date. Liaise with regards to clients’ info and update Organize Client’s Profile. Liaise with clients with information request and updates, Provide information such as company profile, Prepare Invoices according to agreement with clients,Prepare receipts for payments, Petty Cash Handling, Perform Marketing activity from time to time. Book air fares, transportation and hotels when necessary, Perform Tasks Given by my supervisors. Skype, Google Suite, Microsoft Office, Payroll, Accounting Tasks. Show less