Manager

• Jul 2023 - Present

Supervisor

• Aug 2022 - Jul 2023

In addition to pre-existing responsibilities,- Responsible for looking over staff members’ performance and maintaining optimal restaurant service standards- Preparation of dessert and beverage orders under timed pressure- Performed cashiering duties and communicated with customers to prevent over or under-charging of their bill- Assisting manager during monthly stock check to maintain inventory levels- Performed invoicing duties

Customer Service Representative

• Dec 2020 - Aug 2022

- Attend to customers by fulfilling requests promptly, taking orders, serving food to their table, clearing dishes and following-up with them to ensure they had a pleasant dining experience- Work closely with fellow co-workers to ensure team cohesion and that information is communicated effectively and accurately- Performed opening and closing duties to maintain cleanliness and prepare the restaurant for service

Customer Service Representative

• Aug 2021 - Sep 2021

- Attended to customers by fulfilling requests promptly, serving food to their table and clearing dishes - Performed closing duties to maintain cleanliness and prepare the restaurant for service the next day - Attended to customers by fulfilling requests promptly, serving food to their table and clearing dishes - Performed closing duties to maintain cleanliness and prepare the restaurant for service the next day