Experience

Matomo

• New Zealand
• Technology, Information and Internet
• 1 - 100 Employee

• Chief Revenue Officer (CRO)

  • Jun 2022 - Present



CATALYST

• Canada
• Software Development
• 1 - 100 Employee

• Vice President of Sales

  • Nov 2021 - Apr 2022

  I really enjoyed the experience and knowledge acquisition of how earth observation positively impact climate change and carbon reduction decision making. To be a part of an innovative company that is providing solutions that allow the walk of that talk was very rewarding. I have always enjoyed the glint in the eye of a decision maker when you are a key part of changing their role and their company for the better. Catalyst has the empowerment of its customers at the centre of why it produces world class solutions and it was a pleasure for me to be a part of their business. Show less



Hexagon Mining

• United States
• Information Technology & Services
• 700 & Above Employee

• Vice President - Mine Plan

  • Nov 2020 - Nov 2021

  I’m driven by what comes after the sale; the reconnection with customers. As Vice President of MinePlan, my role is to continue pioneering in the fields of customer retention, value-adding, and globalisation - while working collaboratively across Hexagon’s organization to establish and execute strategy. I proudly lead an entrepreneurial team focused on building and maintaining trust and credibility in the industry, providing cutting-edge technology in an easily accessible product, MinePlan, to our customers. Show less



Seequent

• New Zealand
• Software Development
• 500 - 600 Employee

• Executive Vice President - EMEA

  • Mar 2020 - Oct 2020

• Global Channel & Sales Director

  • Nov 2017 - Mar 2020

  Enabling richer connection logistics to both the internal staff Dion manages and the customers Seequent has already and new ones we are seeking to do business with, Dion relocated from the New Zealand based head office to London to further Seequent's growth in the northern hemisphere .

• Global Sales & Channel Director

  • Jun 2015 - Mar 2020

  Dion is at the helm of the Leapfrog software growth throughout the globe. Having played a significant role in establishing markets in Asia Pacific, North America, Latin America, Europe & Africa Dion manages a dedicated team of Regional Directors whose mandate is to continue to grow the customer base within those regions. Dion leads a team to work alongside organisations who are already aware of the worth of the Leapfrog software and to identify those who are yet to be made aware of the worth of this technology solution. Dion's skills in Strategic planning are being utilised to explore Countries and Organisations who haven't yet come to appreciate how the Leapfrog software can revolutionize how they do business. Most importantly Dion continues to 'humanize' customer interaction. Working alongside a brilliant research and development team to continue Leapfrog's pursuit of excellence Dion is at the forefront of exploring global markets who have an innovative belief in adding efficiency to the way they conduct their business.. Show less

• Regional Director - Asia Pacific

  • Nov 2014 - Jun 2015

  Oversee the Seequent business that was the Asia Pacific region where the office was based in Perth, but included managing contract roles based in Mongolia, The Philippines and Indonesia. Took the region through consecutive years of 30% growth in revenue and 40% growth in software user numbers.

• Customer Services Director

  • Feb 2012 - Nov 2014

  Managed the post acquisition experience of Seequent's global customer base. Proficient in managing technical support groups, procurement systems and customer life-cycle management. The focus for this role was to add value to the user experience and ensure Seequent's globally spread team were building longevity in professional relationships by training and upskilling users of the software, enriching the evaluation and proof of concept periods or offering world class technical support to reinforce Seequent's vision that we aren't just about developing and selling software. Show less



Toka Tū Ake EQC

• New Zealand
• Insurance
• 200 - 300 Employee

• Team Leader

  • Feb 2011 - Mar 2012

  A part of the single largest insurance event in the world from a customer interaction and damage assessment perspective. This involved and organisation that grew from 30 people to over 1300 people almost overnight. Dion was responsible for implementing and executing process across most of the gambits that were the ECQ's responsibility from QAQC of assessments, case load management, customer service, integrity of data capture and resolution management and media relations. A part of the single largest insurance event in the world from a customer interaction and damage assessment perspective. This involved and organisation that grew from 30 people to over 1300 people almost overnight. Dion was responsible for implementing and executing process across most of the gambits that were the ECQ's responsibility from QAQC of assessments, case load management, customer service, integrity of data capture and resolution management and media relations.



Diesel Ltd

• Auckland

• Director & Private Investigator

  • 2006 - 2011

  Performed risk analysis and litigation investigation for a range of clients including Price Waterhouse Coopers and Simpson Grierson. Put together phased action plans for company profit 'leakage' such as Coca Cola. Debt recovery implementation and execution for a range of finance companies, including UDC, GE Money, & BMW Finance. Numerous investigations carried out and successful resolutions delivered. Performed risk analysis and litigation investigation for a range of clients including Price Waterhouse Coopers and Simpson Grierson. Put together phased action plans for company profit 'leakage' such as Coca Cola. Debt recovery implementation and execution for a range of finance companies, including UDC, GE Money, & BMW Finance. Numerous investigations carried out and successful resolutions delivered.



NZ Police

• New Zealand
• Law Enforcement
• 700 & Above Employee

• Detective Sergeant

  • Feb 1994 - Jul 2006