Diogo Bretes
Contact Center Supervisor at Staples Portugal- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Amadora, Lisbon, Portugal, PT
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Experience
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Staples Portugal
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Portugal
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Retail Office Equipment
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100 - 200 Employee
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Contact Center Supervisor
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Jul 2022 - Present
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Supervisor assistente
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Feb 2020 - Jun 2022
Backup de Supervisão numa das maiores empresas a nível mundial no serviço de streaming e entretenimento. - Acompanhamento da equipa (Coaching, Side by side, etc)- Monitorização e avaliação semanal de resultados de equipa e individuais.- Interpretação de Kpi´s e planos de ação dos mesmos.- Outras funções.
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Representante de atendimento ao cliente
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Aug 2019 - Jun 2022
Customer service numa das maiores empresas a nível mundial no serviço de streaming e entretenimento.
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FRANCE AFFICHES
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France
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Printing Services
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1 - 100 Employee
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Arte Final & Impressao Digital
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Jan 2016 - Jun 2018
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Education
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2013 -
IADE - Creative University
Design de comunicação, Artes -
2010 -
Escola Secundaria Damiao de Goes
Ensino Secundário, Artes
Community
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