Experience

Hughes Circuits Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• IT

  • 2005 - Present

  IT Manager with 13 years experience in IT and 34+ years total experience in the Printed Circuit Board manufacturing industry. Currently Specializing in user support, customer support, and maintaining all computer related systems to achieve maximum uptime and efficiency. The go-to person for all GenFlex support and customer data related questions. Acting as the on-site interface for equipment issues and troubleshooting with vendor support personnel. IT MANAGER: - Microsoft Certified Professional (MCP), currently supporting all Microsoft OS (Windows XP, 7, 8, 8.1, 10, Windows server 2003, 2008, 2008r2, 2012, 2016) - Active Directory with group policies, DNS, DHCP, printer servers, SQL server, FTP & web server, email server - Advanced Level support for Microsoft Office suites, Windows OS, Frontline GenFlex, now supporting Insight, CAM Master, - Use Helpdesk software to communicate and answer user questions, in person, by phone, and using Team Viewer, RDP, or VNC as a remote support tool - Provided technical support/training to the CAM group and other departments - Work with Customers who are having data issues as well as data transfer issues - Troubleshooting software and hardware issue. - Managing Frontline InCAM installation and configuration - Managed Frontline GenFlex installation and configurations (2006) - Maintain/Create GenFlex automation Scripts written in C-Shell, Visual Basic. - Troubleshoot and train employees on Bacon Software suite: Job Tracking System (MRP) - Install and configure operating system software on servers and workstations - Install and support application support software like pdf, dwg, dxf, Gerber viewers, Layout tools - Monitor logs, network and Firewall activities - Train IT support assistant, on maintenance plans and IT job functions including hands-on equipment support. Telephone/computer cabling installation and maintenance Show less



Crown Circuits Inc.

• IT Mgr / Front-end Eng Mgr

  • 1985 - 2005

  Frontend Engineering Manager / IT Manager: - Responsible for scheduling job flow through the department. - Provided Phone support between Marketing, Customers and the Engineering staff - Technical support – Problem solver, Answered technical questions as well as solve customer / CAM data problems and other software issues. - Attended trade shows and visited customer sites to support sales group - Provided Software and Equipment training enforcing proper CAM techniques - Wrote Automation scripts, for the Frontline Genesis (CAM station software) - Created and managed Network with 6 Servers and 55 workstations. The network included: UNIX, Linux, Win95, Win98, WinME, NT4.0, NTS4.0, Win2K, and Win2K server. DHCP, DNS, WINS, VPN, Exchange Mail Server. - Created Custom MRP Databases to monitor Company Operations using File Maker Pro v5.03, and File Maker Server 5. – (Product Control, RMA, Job Tracking, and Department Statistics.) Test / AOI Supervisor: Managed test department employees and product scheduling Created a test department training course, and trained all test operators. Troubleshoot and repair test equipment as needed. Create programs operated test equipment and verified board failures Show less



Pacific Circuit Board Testing (PCB Testing)

• Tester

  • 1984 - 1985

  I tested bare PCB for our customers. Then would troubleshoot any errors to validate the testing results. If the errors were valid I identified the locations on the boards. The job also required creating and setting up specific test fixtures based on the board that needed to be tested. I also did some of the delivery when needed. I also delivered completed products and answered customer questions when needed I tested bare PCB for our customers. Then would troubleshoot any errors to validate the testing results. If the errors were valid I identified the locations on the boards. The job also required creating and setting up specific test fixtures based on the board that needed to be tested. I also did some of the delivery when needed. I also delivered completed products and answered customer questions when needed



USMC AS, El Toro - Self Service/Exchange

• Customer Service, Stock person, retail support

  • 1983 - 1984

  I was in charge of maintaining and stocking of the cigarettes, beer, and sodas departments. Also I help customer as needed. I was in charge of maintaining and stocking of the cigarettes, beer, and sodas departments. Also I help customer as needed.