Experience

AWD - IT, Cybersecurity & Web Solutions

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Manager

  • Feb 2012 - Present

  Develop and generate new business opportunities. Manage, support and implement projects/bids · Initiate marketing strategies and coordinate · Customer relationship management · Development of client requirements · Establishing quality requirements and managing project · Advise, Integrate and Support services Develop and generate new business opportunities. Manage, support and implement projects/bids · Initiate marketing strategies and coordinate · Customer relationship management · Development of client requirements · Establishing quality requirements and managing project · Advise, Integrate and Support services



EXS India (A Gi Group Company)

• India
• Staffing and Recruiting
• 1 - 100 Employee

• COO/Project Management

  • 2005 - 2012

  Establishment, development and promotion of an innovative Early Warning Technology. •Technology development, implementation, promotions and risk identification. •Ensuring that relevant Service Level Agreements to the business are in place and performance is in line with the objectives •Ensuring that the project plan is prepared, executed and maintained •Establishing quality requirements and managing project to ensure compliance •Selecting and managing third party equipment and suppliers as well as subcontractors Show less



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Senior Communications Engineer

  • 2003 - 2005

  Provide IT&T consultative services in the areas of 2G/3G network architecture, methodology, system characteristics and service quality. Analysis, investigation and support of new functionalities, products and corrective measures and how these are to be introduced into new and existing application systems, as well as analysis, troubleshooting, product implementation and integration.

• Operational Project Management/Project Management

  • 2001 - 2003

  Development and implementation of value add services for IT&T networks, including quality management and deployment. Service package covering all areas of IT&T including improved serviceability, reduced lead-time to market, comprehensive network auditing, performance improvement planning and increasing operator revenue through strategic planning.· Supervising operations to ensure that the required quality and services are met.· Maintaining the developed process documentation to all internal and external stakeholders.· Service portfolio creation for Design, Integrate and Manage services.· Approving recommendations of new service improvement initiatives.· Conducting and executing resource planning. Show less

• Service Development Manager/Project Management

  • 1998 - 2001

  Creation, implementation and network roll-out of VoIP (Voice over IP) Capacity and Dimensioning division.· Creating framework for service and organisational development.· Managing test labs and improvements.· Developing departmental procedures and processes..· Liaising with ICT Vendors and managing relationships.· Executing improvement initiatives and funding requirements.· Participating in tender processes.· Identifying and explaining technical challenges to higher management.· Liaising with project managers and development staff.· Managing local resources and contractors. Show less

• Service Delivery Engineer

  • 1993 - 1998

  Implementation and integration of Ericsson radio communication products.· Designing and implementing radio communications solutions.· Client presentations and competency transfer.· Product support activities.· Customer expectation management.· Planning and project scoping.· Providing full turnkey radio communications solutions.