Experience

Cottonwood Financial

• Solutions Developer

  • Jan 2015 - Present



eGistics, Inc.

• Software Developer

  • May 2010 - Jan 2015

  - Designed and developed a number of .NET applications/tools that were used internally by the support teams. These tools significantly decreased the workload on the app support team, and allowed the customer support team to resolve issues in a timely manner.- Automated and streamlined business processes through the use of .NET applications and SQL Server jobs/scripts that resulted in much more reliable services and faster ticket resolutions.- Developed and enhanced data/file… - Designed and developed a number of .NET applications/tools that were used internally by the support teams. These tools significantly decreased the workload on the app support team, and allowed the customer support team to resolve issues in a timely manner.- Automated and streamlined business processes through the use of .NET applications and SQL Server jobs/scripts that resulted in much more reliable services and faster ticket resolutions.- Developed and enhanced data/file ingestion and extraction applications based on specific customer requirements.- Worked with the development and project team to accomplish the tasks at hand, all the while having to budget time to resolve customer issues as well. - Researched and investigated application and websites errors, some of which lead to the development of bug fixes, which were then deployed to the Production environment after passing through code reviews and change management approval.- Supported and deployed ASP.NET websites, web services, .NET applications, Windows services and SQL Server stored procedures.- Wrote detailed change ticket roll out plans, as well as the corresponding test plans. Coordinated with various internal teams for proper deployment of changes to the production environment.- Documented business processes and wrote technical overviews of existing applications, which were then used as references for faster troubleshooting of customer issues. Show more Show less



SetFocus

• Trainee

  • Jan 2010 - Apr 2010

  • Developed solutions for diverse programming scenarios in C#, employing object–oriented programming concepts: encapsulation, inheritance, polymorphism, and abstraction.• Used C#, LINQ and ADO.NET to define and implement secure middle-tier components using connected and disconnected environment strategies. Components consumed by web applications and windows applications utilizing SQL Server and stored procedures to perform logical business transactions. • Created and… • Developed solutions for diverse programming scenarios in C#, employing object–oriented programming concepts: encapsulation, inheritance, polymorphism, and abstraction.• Used C#, LINQ and ADO.NET to define and implement secure middle-tier components using connected and disconnected environment strategies. Components consumed by web applications and windows applications utilizing SQL Server and stored procedures to perform logical business transactions. • Created and deployed XML Web Services using ASP.NET and Windows Communication Foundation (WCF). Consumed Web Services from Windows forms and ASP.NET web applications.• Created complex business components in C# using .NET Class Library assemblies while migrating and implementing in a multi-tier environment suitable for .NET Remoting, XML Web Services and WCF Services to address application infrastructure issues associated with building scalable enterprise level applications used by clients.• Developed Windows n-tiered “Public Library Management System” application and ported the application to a dynamic ASP.NET Internet/Intranet model utilizing the same secure middle tier data access components. Non-public web pages secured using Windows integrated and ASP.NET forms security models. Show more Show less



Volunteer Work

• Computer Technician

  • Mar 2008 - Jul 2009

  • Diagnosed hardware and software related problems.• Installed and maintained hardware components like memory, video cards, sound cards, hard drives, optical drives, modems and routers.• Reformatted hard drives and installed new operating systems on them.• Installed anti-virus software, firewall applications, drivers and other software applications.• Removed viruses and worms from desktop computers and laptops.• Instructed clients on how to avoid future hardware and software… • Diagnosed hardware and software related problems.• Installed and maintained hardware components like memory, video cards, sound cards, hard drives, optical drives, modems and routers.• Reformatted hard drives and installed new operating systems on them.• Installed anti-virus software, firewall applications, drivers and other software applications.• Removed viruses and worms from desktop computers and laptops.• Instructed clients on how to avoid future hardware and software problems. Show more Show less