Experience

Portcities

• Hong Kong
• IT Services and IT Consulting
• 100 - 200 Employee

• Cloud Server Ops Manager

  • May 2021 - Present

  ˗ Working as a Cloud Server Operational Manager as per work agreement. ˗ Responsible to manage current server/cloud operational team together to provide best service support to customers. ˗ Responsible to process new cloud request and/or server migration from customer. ˗ Responsible for monitoring and maintaining Cloud Service to ensure meet Service Level Agreement. ˗ Collaborate closely with other delivery teams (mostly development team) to efficiently resolve application and database issues and/or do performance improvement. ˗ Handle day-to-day operations and on-call support including after hours. ˗ Accountable for server/clouds profitability. Show less



Akar Inti Teknologi

• Indonesia
• Information Technology & Services
• 100 - 200 Employee

• System Engineer

  • Mar 2021 - Apr 2021

  ˗ Working as a System Engineer (Senior Staff) as per work agreement. ˗ Onsite at PT. Bank Central Asia (BCA) to handle daily operation and Project. ˗ Manage the VMware server Infrastructure. ˗ Config VM such as windows patching, Antivirus, and push Group Policy Object after VM automation is done by Ansible. ˗ Manage server inventory thru the web portal. ˗ Involve VMware vRealize Automation Project to build BCA Private Cloud. ˗ Working as a System Engineer (Senior Staff) as per work agreement. ˗ Onsite at PT. Bank Central Asia (BCA) to handle daily operation and Project. ˗ Manage the VMware server Infrastructure. ˗ Config VM such as windows patching, Antivirus, and push Group Policy Object after VM automation is done by Ansible. ˗ Manage server inventory thru the web portal. ˗ Involve VMware vRealize Automation Project to build BCA Private Cloud.



Acclivis Technologies and Solutions

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• System Engineer

  • Sep 2015 - Oct 2020

  ˗ Working as a System Engineer (Managed Service Team) as per work agreement. ˗ Work closely with Business Continuity Consultant Manager to understand and answer technical queries from customers. ˗ Act as SPOC. ˗ Work closely with sales as Presales to understand and answer technical queries from customers. ˗ Have strong knowledge with CommVault, Veeam, CA, Netbackup, Symantec Backup Exec, Acronis, Simplivity, VMware, Hyper-V, Windows, Linux, Unix, etc. ˗ Involve/Support Disaster Recovery exercise/activation activity remote and onsite in Singapore. ˗ Monitoring (Zabbix, Cacti, ManageEngine and Solarwind), manage performance and incident management of Storage (SAN (IBM DS Series, IBM V Series, Huawei Storage, Dell Powervault, etc.), NAS (Synology Series), SAN Switch (Brocade series, Huawei, etc.), Server (IBM, Dell, HP, Huawei, etc.), Tape Library (IBM, SUN, HP (Autoloader, MSL G3, VLS6500, etc.)), Network device (Cisco, F5 and Huawei), Backup and Replication tool, Application, etc. ˗ Customer experience (Tugure, Bluepay, DanaRupiah, Infincash, Rukun Raharja, Advance Ai, Edico Utama, Fast Credit, The Ministry of Industry, Metrohm, Surya Marga Luhur, Citic Telecom, Harvey Norman, Hong Leong Assurance, Maybank Kim Eng, MSI Global Pte Ltd, YCH, Ecquaria, Luxasia, Corous 360, Contineo, Declout, Changi Airport Group, Qatar Bank, SGS Testing, Surbana, Sysmex, Tokio Marine Insurance, Tokio Marine Asset Management, Zuellig, Exact Software, TimeSoft, Linxens, Sindicatum, Netipay, Pasific Internet, Procurri, PSA, Algattas, Apptitude, Arcus, Dek-Dee Interactive, DuraSafe, Himore Digital, Metro Global, Ncode, NovaHealth, Aktivaku Investama Teknologi, Baronang Asia Pasifik, Elzatta, Indovitri, Lemurian Inovasi Teknologi, Media Tata Nusantara, Peremeks Multi Sistem, Rekabio, Revolusi Kerja Indonesia, Wahana hasil mandiri solusindo, Puri Company Limited, Ministry of education science centre board Singapore, ST engineering Singapore, Tata NYK, Thai Quest, Xtremax, etc.). Show less



North Street Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Presales and System Engineer

  • Jun 2015 - Aug 2015

  ˗ Worked as a Presales and System Engineer. ˗ Work closely with sales to understand and answer technical queries from customers. ˗ Meeting with customers to analyst the requirement. ˗ Prepare Bill of Material, Document presentations, Datasheet, Bill of Quantity, and terms of reference. ˗ Work closely with the vendor for the price list. ˗ Meeting with customers to a presentation product. ˗ Create a topology design with Visio. ˗ Prepare and do POC. ˗ Onsite to the customer site to check the hardware issue. ˗ Initialization system storage EMC VNX5300 and VNX5100. ˗ Create a storage pool and LUN on storage EMC VNX5300 and VNX5100. ˗ Install and configure Brocade 300. ˗ Install VMWare ESX 5.5 with Windows 2012 on Dell PowerEdge R720. ˗ Build and upkeep all documentations. ˗ Customer experience (Terminal 3 Soekarno Hatta Airport, Indonesia Ministry of Defense, Geospatial Information Agency, Jakarta Fire and Rescue Department, Indonesia Ministry of Defense, Kliring Berjangka Indonesia, Bank Mandiri, Indonesia Ministry of Public Works, Ingredion, etc.). Show less



PT Radinka Anugra

• Jakarta, Indonesia

• Technical Operation

  • Feb 2013 - May 2015

  ˗ Worked as Technical Operation as per work agreement. ˗ Worked as a shifting onsite engineer for backup and storage support. ˗ Worked as Site Supervisor onsite engineer. ˗ Work closely with sales as Presales to understand and answer technical queries from customers. ˗ Have strong knowledge with Backup and Replication tools such as CommVault (Simpana 8 and 9), Veeam (7), CA, Netbackup, Symantec Backup Exec, Acronis, Simplivity, etc. ˗ Have strong knowledge with Backup and Replication tool integration to an operating system (Windows, Linux, Solaris, IBM Aix, Ubuntu, Unix, HPUX, Redhat, etc.), Database (SQL Server, Oracle, SharePoint, Microsoft Exchange(2003), etc.), VMware, etc. ˗ Have strong knowledge with Virtualization (VMware, VDI, Unidesk, etc.). ˗ Have strong knowledge with Operation System (Windows (7, 8.0, 8.1, 10, Server 2003, 2008, and 2012 R2), Linux, Unix, etc.). ˗ Responsible for delivering service and provide managed services to Customer. ˗ Manage ticket life cycle assignment from ManageEngine. ˗ Implementation VMWare SRM (Site Recovery Manager) in EMC VNX5300 storage. ˗ Monitoring (alert via email and SMS, Zenius and Jennifer) and manage performance, change management and incident management of Storage (SAN (EMC VMAX-1 Symmetrix, EMC VNX 7500, NetappFAS (3170,2515,6080,2020), IBM DS (3950,3524,3512,4800,4700,3200,3400), HP (Eva and 3par), etc.), SAN Switch (Brocade series, etc.), Server (IBM, Dell, HP, etc.), Tape Library (Quantum Scalar (i2000 and i6000), HP (MSL Autoloader, MSL G3 and VLS6500), IBM (Autoloader) and Magnetic Library, Network Device (Cisco Catalyst series, Bluecoat and Checkpoint), Backup and Replication tool, Application, etc. ˗ The customer experience (Axis Telecom, Tech Mahindra, Star Energy Oil and Gas, Mubadala Petroleum Oil and Gas, HCPT-3 Telecom, KSO, Senayan Office, Elevenia, XL Axiata Telecom, etc.). Show less



PT. Nitrotama Niaga Persada

• Jakarta, Indonesia

• IT Support

  • Sep 2012 - Jan 2013

  ˗ Worked as IT Support. ˗ Manage Laptop, Computer, Printer, and Network devices. ˗ Manage HP Server and Symantec Backup Exec 2010. ˗ Build and upkeep all documentations. ˗ Worked as IT Support. ˗ Manage Laptop, Computer, Printer, and Network devices. ˗ Manage HP Server and Symantec Backup Exec 2010. ˗ Build and upkeep all documentations.



PT. Interpan Pasific Futures

• Medan, North Sumatra, Indonesia

• Treasury Associate Department

  • Mar 2012 - Aug 2012

  ˗ Worked as Treasury Associate Department. ˗ Looking at a customer who is interested to invest the money at least IDR 30 million. ˗ Meeting with customers to a presentation product. ˗ Learn and keep have up to date about stock or exchange world. ˗ Worked as Treasury Associate Department. ˗ Looking at a customer who is interested to invest the money at least IDR 30 million. ˗ Meeting with customers to a presentation product. ˗ Learn and keep have up to date about stock or exchange world.



Freelance, self-employed

• Medan, North Sumatra, Indonesia

• Computer Technician

  • Mar 2006 - Aug 2012

  ˗ Worked as a computer and laptop technician. ˗ Implementation and manage Internet café. ˗ Build a personal computer as per customer requirements. ˗ Reseller for PC and laptop. ˗ Worked as a computer and laptop technician. ˗ Implementation and manage Internet café. ˗ Build a personal computer as per customer requirements. ˗ Reseller for PC and laptop.



PT. Indosat Region Northern Sumatera

• North Sumatra, Indonesia

• Student Intern

  • Oct 2010 - Jan 2011

  ˗ Worked as a Student Intern. ˗ Work closely with the team to introduce the im3@school community to school or college. ˗ Worked as a Student Intern. ˗ Work closely with the team to introduce the im3@school community to school or college.



Universitas Potensi Utama

• Medan, North Sumatra, Indonesia

• Entry Data - Project

  • Jan 2007 - Mar 2007

  ˗ Worked as Team Entry Data (Project). ˗ Scan all the books at the library and upload the data to the e-learning system. ˗ Worked as Team Entry Data (Project). ˗ Scan all the books at the library and upload the data to the e-learning system.



Universitas Potensi Utama

• Medan, North Sumatra, Indonesia

• Entry Data Team - Project

  • Jun 2006 - Aug 2006

  ˗ Worked as Team Entry Data (Project). ˗ Input college student’s data into a database server for the e-learning system. ˗ Worked as Team Entry Data (Project). ˗ Input college student’s data into a database server for the e-learning system.