Dinna Cortes

IT Coordinator at PWI Construction, Inc.
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Contact Information
Location
US
Languages
  • English Native or bilingual proficiency
  • Danish Native or bilingual proficiency
  • Spanish Limited working proficiency

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Credentials

  • Cool Cutting Edge Technology: What's Ahead
    Procore Technologies
    Sep, 2019
    - Sep, 2024
  • Creating a Culture of Technology Innovation
    Procore Technologies
    Sep, 2019
    - Sep, 2024
  • Mobile Device Program: Why You Should Use Apps and Tablets
    Procore Technologies
    Sep, 2019
    - Sep, 2024
  • Procore Certified: Student
    Procore Technologies
    Sep, 2019
    - Sep, 2024
  • Paperless Construction
    Procore Technologies
    Aug, 2019
    - Sep, 2024
  • Procore Safety Qualified: Confined Spaces
    Procore Technologies
    Aug, 2019
    - Sep, 2024
  • Procore Safety Qualified: Heat Hazards
    Procore Technologies
    Aug, 2019
    - Sep, 2024
  • Procore Safety Qualified: Silica Exposure
    Procore Technologies
    Aug, 2019
    - Sep, 2024
  • Comptia A+ 220-1001 (Core 1)
    Vision Training Systems
    Apr, 2019
    - Sep, 2024
  • Procore Safety Qualified: Scaffolding
    Procore Technologies
    Jul, 2018
    - Sep, 2024
  • Procore Certification Architect
    Procore Technologies
    Oct, 2017
    - Sep, 2024
  • Procore Certified: Project Manager (Core Tools)
    Procore Technologies
    Oct, 2017
    - Sep, 2024
  • Procore Certified: Subcontractor
    Procore Technologies
    Oct, 2017
    - Sep, 2024
  • Procore Certified: Associate
    Procore Technologies
    Aug, 2017
    - Sep, 2024
  • Procore Certified: Engineer
    Procore Technologies
    Aug, 2017
    - Sep, 2024
  • Procore Certified: Superintendent
    Procore Technologies
    Aug, 2017
    - Sep, 2024
  • CPR
    American Heart Association's Professional Education Center
    May, 2016
    - Sep, 2024

Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • IT Coordinator
      • Jul 2016 - Present

      Responsible for providing technical support and maintaining proper functionality of the end user’s desktop, phones, printers and laptop computers; camera systems; mobile systems; and network infrastructure for all company locations and associates. This includes system upgrades and documentation, end-user/desktop support, which includes installations based on standard hardware, software and configuration, upgrades, troubleshooting, and training. Assisting employees with addressing issues/problems with the client hardware, operating system, applications, security, and peripherals. Providing oversight on the IT problem/requests support email to ensure timely response to reported issues. Assisting the IT Manager in resolving more complex client, network or system-related issues. Represent the IT team acting as an ambassador by providing excellent customer service to the user community.

    • United States
    • Transportation/Trucking/Railroad
    • 1 - 100 Employee
    • Transportation Driver
      • Oct 2007 - Jul 2016

      Safely and efficiently transporting customers throughout the region. Following all laws and regulations. Safely and efficiently transporting customers throughout the region. Following all laws and regulations.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Assistant
      • May 2007 - Sep 2007

      Working knowledge of insurance/verification and pre-authorization from HMO/PPO. excellent work ethics, excellent computer skills, customer service skills, and a team player always with a positive attitude, integrity and very honest. Assisted with Orthopedic and Pain Management procedures and procedure scheduling for out/inpatient surgeries. SuperUser for clinical settings to enforce HIPPA Guidelines and Laws. Working knowledge of insurance/verification and pre-authorization from HMO/PPO. excellent work ethics, excellent computer skills, customer service skills, and a team player always with a positive attitude, integrity and very honest. Assisted with Orthopedic and Pain Management procedures and procedure scheduling for out/inpatient surgeries. SuperUser for clinical settings to enforce HIPPA Guidelines and Laws.

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Humble Mom
      • Dec 2005 - May 2007

      Ambitious, Autonomous, Humble, Passionate, Confident, Honest, Creative, Reliable, Eager, and staying Positive raising my autistic son. Ambitious, Autonomous, Humble, Passionate, Confident, Honest, Creative, Reliable, Eager, and staying Positive raising my autistic son.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Assistant
      • Dec 1999 - Dec 2005

      Worked as part of a cohesive team collaborating with doctors and assistants to deliver top-notch clinical care. Contributed to many different departments, provided case management, and handled referrals. Key Accomplishments: · Responsible for coordinating input and crafting medical plans for specific patients. · Facilitated the scheduling of appointments and assisted with minor surgical procedures. · Utilized exceptional communication skills to quickly and accurately develop and implement solutions. · SuperUser for clinical settings to enforce HIPPA Guidelines and Laws.

    • 100 - 200 Employee
    • Swing Manager
      • Jan 1996 - Nov 1999

      Worked as a swing manager and supervising employees of 10-15 members, cash handling/deposits, scheduling, food cost control, hiring, new orientation, training, and local store marketing. Worked as a swing manager and supervising employees of 10-15 members, cash handling/deposits, scheduling, food cost control, hiring, new orientation, training, and local store marketing.

Education

  • University of Phoenix
    MBA, Buisness Administrative Assistant
    2014 - 2016
  • University of Phoenix
    B.S. IT, Information Technology
    2012 - 2014
  • University of Phoenix
    A.A.S, Information Technology
    2010 - 2012

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