Dinis Lay

Support Analyst at V Net Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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Credentials

  • TAE40116 - Certificate IV in Training and Assessment
    CBD College
    May, 2022
    - Sep, 2024
  • Restaurant Leadership Practices Course
    McDonald's
    Sep, 2014
    - Sep, 2024
  • Presentation Skill Course
    McDonald's
    Jun, 2014
    - Sep, 2024
  • BSB404812 - Certificate IV in Frontline Management
    McDonald's
    Dec, 2013
    - Sep, 2024
  • Developing Future Leaders Course
    McDonald's
    Nov, 2013
    - Sep, 2024
  • Effective Management Practices
    McDonald's
    Jan, 2013
    - Sep, 2024
  • Certified Professional - Food Safety (CP-FS)
    McDonald's
    Dec, 2012
    - Sep, 2024
  • Advanced Shift Management Course
    McDonald's
    Mar, 2012
    - Sep, 2024
  • Emergency Fire Response & Extinguisher Training
    Metropolitan Fire Brigade (MFB)
    Jan, 2011
    - Sep, 2024
  • Shift Supervisor Course
    McDonald's
    Jan, 2011
    - Sep, 2024
  • HIgh School
    Copperfield College
    Nov, 2008
    - Sep, 2024

Experience

  • V Net Solutions
    • Australia
    • Retail
    • 1 - 100 Employee
    • Support Analyst
      • Jun 2023 - Present
  • McDonald's
    • 1 - 100 Employee
    • RTO Trainer and Assessor
      • Jan 2022 - Jun 2023

      Trainer and Assessor Trainer and Assessor

  • Coles
    • United States
    • Retail Operations Manager
      • Jun 2018 - Jan 2022

      Roles: • Bakery Department Manager • Grocery Department Manager • Dairy Department Manager • Duty Manager Duties: • Ensure all the 2IC/Team members following the Coles guideline and my expectations. • Product Quality (All Food safety & Equipment up to Standards). • Customer Service (Providing excellent customer experiences). • Managing People/ Rostering (Educating and developing employees) • Assisting packing and shop floor. • Baking and making cakes. Show less

  • Cheeky Chewies Cafe
    • Operations Restaurant Manager
      • Jan 2018 - Dec 2018

      Role: Operations Restaurant Manager. Duties: Managing the Stores Operations and Business’s P&L. • Ensure all the Shift Managers following the guideline and my expectations. • Managing Inventory (Stock take & ordering weekly bases). • Product Quality (All Food safety & Equipment up to Standards). • Customer Service (Providing excellent customer experiences). • Managing People/ Rostering (Educating and developing employees within the Cafe). • Shifts work (Be the Coach on the floor, Making Coffee, assisting customers orders). Show less

    • Operations Restaurant Manager
      • Jan 2006 - Nov 2017

      Role: Operations Restaurant Manager. Duties: Managing the Stores Operations and Business’s P&L. • Ensure all the Departments Managers & Shift Managers following the guideline and my expectations. • Managing Inventory (Stock take & ordering weekly bases). • Product Quality (All Food safety & Equipment are up to McDonald’s Standard). • Customer Service (Providing excellent customer experiences). • Managing People/ Rostering (Educating and developing employees within the restaurant). • Shifts work (Be the Coach on the floor). Show less

Community

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