DINESH KUMAR
Senior Operations Manager at MrMed.in- Claim this Profile
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English Professional working proficiency
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Tamil Native or bilingual proficiency
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Bio
Lokesh Natoo
Dinesh is one of the best in the industry & surely the best transformation at 21North. Dinesh started with Supply side of e-Commerce automotive space & slowly evolved himself into end to end Service Delivery which has the managing fleet part with operational KPIs. The way Dinesh led Chennai city with stable Operations was exemplary. While heading City Operations, Dinesh started showing excellent skills in data, reports & MIS. Best part was it was never asked. He did it for not only Chennai but for rest all cities (from India, Singapore, Malaysia, Indonesia & EU). Dinesh demonstrate that he created path for himself in field of Data Analytics. Thanks to his Computer Science engineering, he quickly got into SQL & Python giving fantastic dashboards that helped organisation impacting thr top line and bottom line. His stakeholder management skills are superb which made him part of so many cross functional teams. Last feather on cap where Dinesh also took on the TQM - ISO responsibilities making him a great Operations, Analytics, Business Excellence professional that anybody would love to have. On a personal front, a great guy with a grounded personality, high on work ethic. I had a great time with you and I will cherish this till our paths cross again. Till then, keep shining like the Star you are!
Mohammad Umar Sharif
Dinesh has managed different roles and done them with full committment and grit and is always sharing his thoughts and ideas with the management.
Lokesh Natoo
Dinesh is one of the best in the industry & surely the best transformation at 21North. Dinesh started with Supply side of e-Commerce automotive space & slowly evolved himself into end to end Service Delivery which has the managing fleet part with operational KPIs. The way Dinesh led Chennai city with stable Operations was exemplary. While heading City Operations, Dinesh started showing excellent skills in data, reports & MIS. Best part was it was never asked. He did it for not only Chennai but for rest all cities (from India, Singapore, Malaysia, Indonesia & EU). Dinesh demonstrate that he created path for himself in field of Data Analytics. Thanks to his Computer Science engineering, he quickly got into SQL & Python giving fantastic dashboards that helped organisation impacting thr top line and bottom line. His stakeholder management skills are superb which made him part of so many cross functional teams. Last feather on cap where Dinesh also took on the TQM - ISO responsibilities making him a great Operations, Analytics, Business Excellence professional that anybody would love to have. On a personal front, a great guy with a grounded personality, high on work ethic. I had a great time with you and I will cherish this till our paths cross again. Till then, keep shining like the Star you are!
Mohammad Umar Sharif
Dinesh has managed different roles and done them with full committment and grit and is always sharing his thoughts and ideas with the management.
Lokesh Natoo
Dinesh is one of the best in the industry & surely the best transformation at 21North. Dinesh started with Supply side of e-Commerce automotive space & slowly evolved himself into end to end Service Delivery which has the managing fleet part with operational KPIs. The way Dinesh led Chennai city with stable Operations was exemplary. While heading City Operations, Dinesh started showing excellent skills in data, reports & MIS. Best part was it was never asked. He did it for not only Chennai but for rest all cities (from India, Singapore, Malaysia, Indonesia & EU). Dinesh demonstrate that he created path for himself in field of Data Analytics. Thanks to his Computer Science engineering, he quickly got into SQL & Python giving fantastic dashboards that helped organisation impacting thr top line and bottom line. His stakeholder management skills are superb which made him part of so many cross functional teams. Last feather on cap where Dinesh also took on the TQM - ISO responsibilities making him a great Operations, Analytics, Business Excellence professional that anybody would love to have. On a personal front, a great guy with a grounded personality, high on work ethic. I had a great time with you and I will cherish this till our paths cross again. Till then, keep shining like the Star you are!
Mohammad Umar Sharif
Dinesh has managed different roles and done them with full committment and grit and is always sharing his thoughts and ideas with the management.
Lokesh Natoo
Dinesh is one of the best in the industry & surely the best transformation at 21North. Dinesh started with Supply side of e-Commerce automotive space & slowly evolved himself into end to end Service Delivery which has the managing fleet part with operational KPIs. The way Dinesh led Chennai city with stable Operations was exemplary. While heading City Operations, Dinesh started showing excellent skills in data, reports & MIS. Best part was it was never asked. He did it for not only Chennai but for rest all cities (from India, Singapore, Malaysia, Indonesia & EU). Dinesh demonstrate that he created path for himself in field of Data Analytics. Thanks to his Computer Science engineering, he quickly got into SQL & Python giving fantastic dashboards that helped organisation impacting thr top line and bottom line. His stakeholder management skills are superb which made him part of so many cross functional teams. Last feather on cap where Dinesh also took on the TQM - ISO responsibilities making him a great Operations, Analytics, Business Excellence professional that anybody would love to have. On a personal front, a great guy with a grounded personality, high on work ethic. I had a great time with you and I will cherish this till our paths cross again. Till then, keep shining like the Star you are!
Mohammad Umar Sharif
Dinesh has managed different roles and done them with full committment and grit and is always sharing his thoughts and ideas with the management.
Credentials
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Lean Six Sigma Green Belt (ICGB)
ISEL GLOBAL - Premier Certification Provider BodyJun, 2018- Sep, 2024 -
C & C++
NIIT LimitedApr, 2006- Sep, 2024
Experience
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MrMed.in
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India
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Wellness and Fitness Services
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1 - 100 Employee
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Senior Operations Manager
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Nov 2023 - Present
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21North
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Singapore
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Consumer Services
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100 - 200 Employee
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Assistant Vice President - Operation & Analytics
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Jan 2023 - Nov 2023
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Head - Analytics
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Mar 2022 - Jan 2023
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Head of Business Operations
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Nov 2018 - Mar 2022
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Head of Recruitment Operations
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Nov 2017 - Oct 2018
21North is a path-breaking concept in the Indian Auto After Sales Industry : aimed at solving the perennially existing problem of vehicle owners finding trustable service providers and sacrificing valuable personal time in managing their vehicle needs. 21North empower curated OEM authorized dealers with technology driven solutions to deliver superior customer experience and achieve critical business performance metrics with our consultative approach. 21North is a solution to the… Show more 21North is a path-breaking concept in the Indian Auto After Sales Industry : aimed at solving the perennially existing problem of vehicle owners finding trustable service providers and sacrificing valuable personal time in managing their vehicle needs. 21North empower curated OEM authorized dealers with technology driven solutions to deliver superior customer experience and achieve critical business performance metrics with our consultative approach. 21North is a solution to the trust and convenience issues that a vehicle owner faces on a regular basis in partnership with OEM authorised dealers. The usage phase for a vehicle owner is one of high friction and low trust.
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DriveU
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India
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Internet Marketplace Platforms
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100 - 200 Employee
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Assistant Operations Manager
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Nov 2016 - Apr 2017
DriveU is a driver service provider operating in Bangalore, Mumbai, Pune, Delhi NCR, Hyderabad & Chennai which is on demand. Call drivers are available for round trip, one way and outstations.
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Dispatch Manager
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Sep 2015 - Nov 2016
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TaxiForSure.com
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India
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Leisure, Travel & Tourism
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700 & Above Employee
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Senior Operation Executive
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Sep 2013 - Aug 2015
TaxiForSure.com is an aggregator of car rentals and taxis in India. They work with various taxi operators and enable them with technology to ensure that customers get an easily accessible, safe, reliable taxi ride ‘for sure’. TaxiForSure.com is an aggregator of car rentals and taxis in India. They work with various taxi operators and enable them with technology to ensure that customers get an easily accessible, safe, reliable taxi ride ‘for sure’.
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Aegis Limited
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India
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Executive
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Sep 2012 - Aug 2013
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Education
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2017 - 2019
University of Madras
Master of Business Administration - MBA -
2008 - 2012
Bhajarang Engg College
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
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