UX/UI Designer

• Jul 2023 - Present

UX/UI Designer

• Dec 2022 - Jul 2023

1. Worked as a freelance UX designer, collaborating with clients to create user- centered designs for their digital products 2. Conducted user research and gathered insights to inform the design process 3. Developed wireframes, prototypes, and high-fidelity mockups to visualize and communicate design concepts effectively 4. Iterated on designs based on user feedback and usability testing. 1. Worked as a freelance UX designer, collaborating with clients to create user- centered designs for their digital products 2. Conducted user research and gathered insights to inform the design process 3. Developed wireframes, prototypes, and high-fidelity mockups to visualize and communicate design concepts effectively 4. Iterated on designs based on user feedback and usability testing.

Deputy Manager (Channel Enablement Group - Business Intelligence Unit)

• Sep 2021 - Dec 2022

1. Collaborated with key stakeholders to gather requirements, conduct analysis, and finalize solutions2. Translated requirements into Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs)3. Provided data-driven insights to support strategic planning and decision- making processes4. Created presentations and delivered online demonstrations to stakeholders and end-users5. Created and maintained scheduled procedures, automating daily executions to enhance efficiency and accuracy6. Developed role-based reports and dashboards for monitoring targets, achievements, and income generation7. Utilized MS SQL Server 2017, SSIS 2017, SSAS package design, and SSRS reporting to support banking operations8. Led data extraction, transformation, and loading (ETL) processes using SSIS, DTS Import/Export, and bulk insert techniques. Show less

Executive Trainee

• Sep 2020 - Nov 2022

1. Collaborated with key stakeholders to gather requirements, conduct analysis, and finalize solutions2. Translated requirements into Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs)3. Provided data-driven insights to support strategic planning and decision- making processes4. Created presentations and delivered online demonstrations to stakeholders and end-users5. Created and maintained scheduled procedures, automating daily executions to enhance efficiency and accuracy6. Developed role-based reports and dashboards for monitoring targets, achievements, and income generation7. Utilized MS SQL Server 2017, SSIS 2017, SSAS package design, and SSRS reporting to support banking operations8. Led data extraction, transformation, and loading (ETL) processes using SSIS, DTS Import/Export, and bulk insert techniques. Show less

Intern

• May 2019 - Jun 2019

1. Observed and gained firsthand knowledge of diverse branch banking activities within a retail banking branch, including customer interactions, cash handling, and account management. 2. Developed a comprehensive understanding of a wide range of banking products and services offered to customers, such as savings accounts, checking accounts, loans, credit cards, and investment options. 3. Explored and familiarized myself with the latest digital banking avenues available to customers, such as online banking, mobile banking, and digital payment systems. 4. Recognized the mutual benefits that digital banking channels provide for customers and the bank, including enhanced convenience, efficiency, and accessibility to financial services. 5. Acquired valuable insights into customer relationship management by observing the significance of effective communication, personalized assistance, and building strong customer relationships. 6. Developed awareness of the regulatory compliance requirements and standards governing banking operations, including Know Your Customer (KYC) protocols, anti-money laundering (AML) measures, and data privacy regulations. 7. Gained exposure to risk management practices within the banking industry, including fraud prevention, internal controls, and operational risk assessment. 8. Collaborated with experienced professionals and actively engaged in team meetings and discussions, contributing to problem-solving initiatives and process improvements. 9. Demonstrated a commitment to continuous learning and professional growth by actively seeking opportunities to expand knowledge of banking operations, industry trends, and emerging technologies. Show less

Marketing Engineer

• Jul 2014 - Mar 2017

1. Marketing Strategy: Market Research, Competitive Analysis, Campaign Development 2. Client Relationship Management: Client Acquisition, Contract Negotiation, Customer Retentionƒ 3. Sales and Business Development: Prospecting, Lead Generation, Revenue Growth 4. Client Service: Account Management, Client Satisfaction, Issue Resolutionƒ  5. Analytical Skills: Data Analysis, Performance Evaluation, Marketing ROI 6. Communication: Effective Verbal and Written Communication, Presentation Skills Show less