Experience

Prudential Global Services Private Limited

• India
• Financial Services
• 1 - 100 Employee

• Senior Manager - Digital Transformation

  • Dec 2018 - Present

• Manager - Technology and Operational Risk

  • Jan 2017 - Present

  Manage non-financial risks, focusing on technology and operational risks across Prudential UK. Key responsibilities as part of the role includes:• Risk oversight across operational and technology risk including Cyber, Data, Resilience, Digital and third parties• Independent oversight and guidance for Projects and Change programmes• Assurance reviews to assess the design and operating effectiveness of control frameworks• Deliver gap assessments against organisational policies and industry best practices• Provide topical guidance to the business supported by industry research • Develop and maintain the risk analytics to produce data-backed insights for management • Defining and monitoring Risk Appetite• Defining and monitoring of key risk indicators and risk metrics• Risk reporting and generating Management Information



ICICI Bank

• India
• Banking
• 700 & Above Employee

• Manager - Operational and technology Risk

  • Apr 2013 - Jan 2017

  I managed operational risks and process controls across a number of business and support groups for ICICI Bank.My role included the following responsibilities:- Carrying out risk and control self assessments- Conducting product/process reviews- Analysis of Pilot launches- Implementation of Fraud controls - Outsourcing risk assessments- Business continuity planning- Incident and root cause analysis- Design and monitoring of risk indicators- Risk measurement- Setup and monitoring of risk tolerance limit



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Solution Architect

  • Aug 2006 - Apr 2011

  Worked on wireless and fixed line processes including optical networks. I also have over two years of international exposure in providing technology and process solutions to a leading telecom service provider. Some key activities as part of my role include- Developed reusable process blocks for service fulfillment and assurance processes- Designed the solution architecture for optical fibre networks - Defined the Test and Diagnostics roadmap for Voice over Fibre- Led end to end solutions for PSTN and ISDN products

• Lead Developer

  • Jul 2004 - Aug 2006

  Led development teams on Oracle PL/SQL and XML based solutions for telecom service fulfillment processes