Experience

NextGen SPL

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• • Sep 2016 - Present

  • Oversaw the production process and managed the production schedule.• Responsible for achieving production requirements.• Monitored product standards and quality-control programs.• Prepared and maintained production reports and personnel records.• Organized work to meet demanding production goals.• Maintained quality assurance and customer satisfaction objectives.• Planned, scheduled and delegated daily work.• Responded to customer requests with friendly, knowledgeable service and support.• Answered customer telephone calls promptly and in an appropriate manner.• Handled all customer relations issues in a gracious manner and in accordance with company policies.• Contacted customer to follow up on purchases and input requirements for delivery.• Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.• Communicated clear expectations and goals to each team member.• Worked with the management team to implement the proper division of responsibilities.• Directed calls to appropriate individuals and departments. Show less

• • Sep 2015 - Sep 2016

  Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems. Data finding, Excel.



Tata AIA Life Insurance

• India
• Insurance
• 700 & Above Employee

• Data Entry Operator

  • Feb 2013 - Aug 2015

  Agent details finding, web site traffic growth,Data upload to life insurance agent. Developed brand strategy and statistics systems. Agent details finding, web site traffic growth,Data upload to life insurance agent. Developed brand strategy and statistics systems.