Experience

Ceipal

• United States
• Software Development
• 400 - 500 Employee

• Customer Success Manager

  • May 2019 - Present

  •Responsible for acquiring new businesses and growing existing business for our Cloud based ATS application.•Sold the software to C-Level, VP, Director, and Managerial level contacts and decision makers.•Responsible for client On-boarding, training and end to end account management of the clients.•Complete all the integrations which are available with the ATS [Applicant Tracking -Systems] for the new customers.•Prepared sales presentations for the demonstrations and followed up with the decision makers.•Providing support to the new customer as in when they require help with the tool.•Consistently exceeded monthly and quarterly sales quotas set by management.•Helped organizational goal of 100% year on growth by closing new accounts.•Generated new business for the firm via cold calls, in person visits, referrals from contacts and networking on social media.•Utilized a CRM to track down old prospects in attempt to convert to new revenue as well as re-establish relationship with clients that have backed out.•Customized product and service offers to align with target market developments.



Jet Airways

• India
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Supervisor

  • May 2011 - May 2019