Dinesh Jayarathna
Support Lead at Informatics International- Claim this Profile
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Bio
Experience
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Informatics International
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Sri Lanka
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Information Technology & Services
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100 - 200 Employee
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Support Lead
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Nov 2018 - Present
I am a multi-skilled, self-motivated IT professional, offering over 15 years of solid experience in systems Administration & Monitoring, Server Configuration, and Support Including infrastructure management / System support for customers. Department for Registration Person / Department of Immigration & Immigration / National Transport Commission, ECT • Customer Support (Resolve Day to day issues, Login issues, work under SLA, etc...) • Install OS (windows / linux) and services (MySQL / PostgreSQL / MariaDB / Apache Tomcat / Apache / Nginx etc...) • Monitoring DB (Checking Oracle table space / increasing table space / getting backups/checking schedule jobs) • Fresh Desk issue tracking software Show less
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Velumtec Lanka PVT Ltd
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Katunayake, Western Province, Sri Lanka
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Head of Information Technology
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Jul 2014 - Oct 2018
• Directly responsible for managing the entire IT system including ERP system, Network, Servers, client, and supporting users. • Managing ODOO ERP system - maintaining users/roles, developing reports, troubleshooting & fixing day-to-day issues and user training • Installing, configuring, and managing Ubuntu Linux servers • Managing Cloud Servers (Next Cloud / Own Cloud), data Synchronization, and database management • Troubleshooting, monitoring, and managing network and system security • Configuring and maintaining Pfsense Firewall • Configuring and managing virtual servers and backup system • Configuring and managing Apache/Nginx web servers, site hosting, backups, managing etc. • Install and configure Voip server (Free Pbx) Show less
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SITHULIYA FOOD CITY
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Kalutara District, Western Province, Sri Lanka
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System Administrator
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Jun 2013 - Jun 2014
• Install, user training and application support ‘Sage Pos’ system • Configuring backups and managing backups & restoring data • Managing software deployment and system changes • Install, user training and application support ‘Sage Pos’ system • Configuring backups and managing backups & restoring data • Managing software deployment and system changes
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Globe Internet Ltd Malawi
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Malawi
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Technology, Information and Internet
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1 - 100 Employee
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Support Engineer
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Jun 2012 - May 2013
• Configuring, supporting, and managing the client’s LAN/WAN system and VPN • Installing, configuring, and managing Windows 2012/2008 server systems • Installing and managing Exchange server 2010 • Actively participate in designing LAN/WAN and working with clients to finalize systems • Configuring, supporting, and managing the client’s LAN/WAN system and VPN • Installing, configuring, and managing Windows 2012/2008 server systems • Installing and managing Exchange server 2010 • Actively participate in designing LAN/WAN and working with clients to finalize systems
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Informatics International
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Sri Lanka
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Information Technology & Services
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100 - 200 Employee
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Application Support Engineer
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Sep 2004 - Jun 2012
24*7 Application support for Border control system at Katunayake International Airport 24*7 Application support for Border control system at Katunayake International Airport
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