Experience

National Debt Advisors (NDA)

• South Africa
• Financial Services
• 1 - 100 Employee

• Back Office Admin

  • May 2015 - Present

  I Started as a DCRS Negotiator, Communicating with the clients credit providers, advising that the client has applied and been accepted under debt review,sending out out proposals negotiating for better installments,maintaining the clients profile and keeping the client updated with the whole process. Moved to the Terminations Department, where i handled terminated accounts, requesting that they get reinstated back under debt review (Main focus was on Vehicles and Bonds) Currently working in the Reckless Lending Department, where we investigate possible recklessly lended clients (Focusing on Personal loans).



Capitec

• South Africa
• Banking
• 700 & Above Employee

• Sales Consultant

  • Jun 2014 - Feb 2015

  • consulting with clients, Opening and Closing of Bank accounts* processing new loan applications• gathering and capturing of information, • deposit- taking transactions, • new client take on procedures and • assisting clients with general banking related queries* Applying fica requirements on all clients

• Brand Ambassador

  • Jun 2013 - Jun 2014

  • Actively engage with customers on all levels • Create positive brand awareness for the company and provide potential clients with relevant products and service information.• Generate quality contacts for branch follow-up• Increase number of new clients and introduce them to branches.• Encourage clients banking with other banks to switch over.• Leave positive and memorable impression with our clients both existing and potential



ZARA SA

• Retail
• 700 & Above Employee

• Fashion Advisor

  • Feb 2012 - May 2013

  Help customers find the products most suitable for their needs, also replenish clothing stock as needed and keep the sales floor neat and clean. Help customers find the products most suitable for their needs, also replenish clothing stock as needed and keep the sales floor neat and clean.



TeleTech

• Egypt
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Mar 2009 - Jul 2011

  (T-Mobile Campaign) - Resolving queries for clients,upgrading of cellphone contracts.making payments to clients acc,.ie. with credit cards.resolving technical problems on phones, answering all Billing questions. (T-Mobile Campaign) - Resolving queries for clients,upgrading of cellphone contracts.making payments to clients acc,.ie. with credit cards.resolving technical problems on phones, answering all Billing questions.