Experience

Young On Top
• Indonesia
• Education Administration Programs
• 1 - 100 Employee
• Brand Executive

  • Jan 2023 - Present


PT. Generasi Digital Internasional (GDILab)

• Indonesia
• Information Technology & Services
• 1 - 100 Employee

• Customer Success UMKMLab.com

  • Apr 2021 - Jan 2023

  Responsible to delivered onboarding to new customers in order that they understand on products. Answered product and service question and offered information on related products and services. Provided and managed discussion forum for customers and maintained a customer account information. - Contributed to increase 200+ new customers in 6 months. - Prepared daily, weekly, and monthly reports on customer satisfaction and new customers enrolment Responsible to delivered onboarding to new customers in order that they understand on products. Answered product and service question and offered information on related products and services. Provided and managed discussion forum for customers and maintained a customer account information. - Contributed to increase 200+ new customers in 6 months. - Prepared daily, weekly, and monthly reports on customer satisfaction and new customers enrolment



Universitas Gadjah Mada (UGM)

• Indonesia
• Higher Education
• 700 & Above Employee

• Laboratory Assistant

  • Feb 2019 - Dec 2020

  Assisted lecturers in practical courses of basic ecology and limnology. Provided the information and basic knowledge in field works, assesed the reports of field practices. Assisted lecturers in practical courses of basic ecology and limnology. Provided the information and basic knowledge in field works, assesed the reports of field practices.


Student Executive Board Faculty of Biology Universitas Gadjah Mada
• Indonesia
• Education Administration Programs
• 1 - 100 Employee
• Expert Staff of Media, Communication, and Informatics Department

  • Jan 2018 - Dec 2018


Titi Orchids

• Gardener Intern

  • Jul 2018 - Aug 2018

  Worked as gardener staff to created, maintained, and managed the orchids. Provided plants with the appropriate care that required to remain healthy. Worked as gardener staff to created, maintained, and managed the orchids. Provided plants with the appropriate care that required to remain healthy.