Experience

Surgical Information Systems
• United States
• Software Development
• 200 - 300 Employee
• Implementation Consultant

  • Jul 2022 - Present


immacookiebaker.com

• Owner, Designer

  • 2015 - 2021

  Cottage baker following State of PA cottage baking guidelines  Managed all areas of business including purchasing, finances/taxes, social media/marketing, photography, creative product design, and website creation/management, shipping of 3D printed cookie cutters and stencils worldwide.  Created and fostered a free online community to help educate others with CAD 3D modeling, how to build and maintain printers, troubleshoot printing issues utilizing blog style posts and video education.  Created and fostered a free online community (over 9,000 end users) to help educate other creative makers operating desktop sized craft plotter cutters using blog style posts and video education. o Participates as a volunteer software beta tester for Silhouette America. Show less



Heritage Valley Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Analyst

  • Feb 2012 - May 2015

  Assisted with identifying, evaluating, planning and revising existing clinical system in an effort to standardize workflows. Worked with staff and physicians to optimize the usage of the system through education and training. Assessed, planned, implemented, and evaluated programs designed to teach electronic health record systems to others; worked cooperatively with physician offices to coordinate training needs; served as a liaison among end users of the system. Phone and on-site support of EHR applications including 24/7 on-call rotation. Creation of work flow specific job aids in support of system upgrades. Proven implementation and subject matter expertise ensuring successful implementations. Dragon Network Admin. Show less



EHR Evolution

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. Implementation Consultant

  • 2010 - 2012

  Assisted with identifying, evaluating, planning and revising existing clinical system in an effort to standardize workflows. Worked with staff and physicians to optimize the usage of the system through education and training. Assessed, planned, implemented, and evaluated programs designed to teach electronic health record systems to others; worked cooperatively with physician offices to coordinate training needs. Managed teams of remote consultants. Provide end-user training and support during go-live/post go-live to office staff, clinical staff, and providers in Allscripts EHR. Project leader for large ambulatory clinic site. Consultant for Meaningful Use and Stimulus Set. Show less



Abreon, Inc.

• Business Consulting and Services

• Sr. Consultant

  • 2001 - 2010

  Education and support for software implementations, system upgrades, creation of customized training material development, end-user training and go-live support on multiple projects simultaneously as well as management and coaching of large remote teams. Education and support for software implementations, system upgrades, creation of customized training material development, end-user training and go-live support on multiple projects simultaneously as well as management and coaching of large remote teams.