Experience

ICHM
• Australia
• Higher Education
• 1 - 100 Employee
• Senior Domestic Course Advisor

  • May 2022 - Present

Bupa
• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee
• Customer Value Specialist

  • Sep 2021 - Apr 2022


InterContinental Adelaide

• Australia
• Hospitality
• 1 - 100 Employee

• Account Manager - Groups & Meetings

  • Dec 2020 - Sep 2021

• Business Development Manager

  • Oct 2019 - Dec 2020

• Business Development Executive

  • May 2019 - Oct 2019

• Conference Event Coordinator

  • Jan 2019 - May 2019


Pullman Adelaide
• Australia
• Hospitality
• 1 - 100 Employee
• Co-Meeting Planner

  • Oct 2017 - Dec 2018

Crowne Plaza Adelaide
• Australia
• Hospitality
• 1 - 100 Employee
• Crowne Meetings Planner

  • Aug 2017 - Oct 2017

Crown Plaza Adelaide
• Australia
• Hospitality
• 1 - 100 Employee
• Reservations Agent

  • Oct 2016 - Aug 2017

Art Series Hotel Group
• Travel Arrangements
• Guest Experience Agent at The Watson

  • Sep 2015 - Oct 2016


Sofitel Melbourne On Collins

• Australia
• Hospitality
• 1 - 100 Employee

• Housekeeping Intern

  • Jul 2014 - Dec 2014

  - All operational areas within the Housekeeping Department (e.g. Room Attendant, Laundry and Uniform Attendant) - Housekeeping Coordinator with responsibilities include administration tasks, room allocation, answering guests’ enquiries via phone and email. - Housekeeping Supervisor with responsibilities include overseeing room attendants and checking rooms prior guest check in and during their stay. - All operational areas within the Housekeeping Department (e.g. Room Attendant, Laundry and Uniform Attendant) - Housekeeping Coordinator with responsibilities include administration tasks, room allocation, answering guests’ enquiries via phone and email. - Housekeeping Supervisor with responsibilities include overseeing room attendants and checking rooms prior guest check in and during their stay.



The Legian Bali, GHM

• Hospitality
• 1 - 100 Employee

• Sales And Marketing Intern

  • Jul 2013 - Dec 2013

  - Assisting the Sales and Marketing Department mainly in Public Relations and Revenue Management - Public Relations with duties and responsibilities include: Planning, managing and updating the social media page Writing press releases and monthly E-Newsletter content Compiling monthly media publication report Liaise with local and international media and journalists Involved during the photoshoot of the resort's newly refurbished facilities Involved in Sales and Marketing Plan - Revenue Management with duties and responsibilities include creating monthly and quarterly report Show less



Hilton On The Park Melbourne

• Food and Beverage

  • Jul 2012 - Dec 2012

  - Basic food and beverage skills - Setting up function rooms based on clients requests - Running functions and events (i.e. conferences, lunch & dinner) - Working in a team - Provide short training for the outsource employees - Basic food and beverage skills - Setting up function rooms based on clients requests - Running functions and events (i.e. conferences, lunch & dinner) - Working in a team - Provide short training for the outsource employees



The Elysian Boutique Villa Hotel, Seminyak, Bali

• Indonesia
• Hospitality
• 1 - 100 Employee

• Reservations and Guest Service Agent Trainee

  • Oct 2011 - Dec 2011

  - Basic reservation skills - Responsible in replying to guests’ and travel agents enquiries via email and telephone in an efficient and effective manner - Liase with travel agents - Responsible in guest check in and check out - Handling in-person guest enquiries - Basic reservation skills - Responsible in replying to guests’ and travel agents enquiries via email and telephone in an efficient and effective manner - Liase with travel agents - Responsible in guest check in and check out - Handling in-person guest enquiries