Experience

Rain Creative

• Denmark
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Apr 2022 - Present

  - Working directly with clients and maintaining positive relationships with them - Working on various advertising campaigns and on all aspects of the campaign with agency departments (working on scripts, storyboards, creating videos and ads, creating visuals, designing flyers, brochures and social media visuals, working on activations, etc.) - Working with creative team, strategy team and agency partners to meet client's needs. - Ensure the campaigns follow a budget and a timeline. - Managing budgets and making quotations Show less



Jubna

• United Arab Emirates
• Online Audio and Video Media
• 1 - 100 Employee

• Publisher Growth Specialist

  • Oct 2021 - Apr 2022

  - Manage the relationship with existing partners and ensure continuous partnership. - Forecast and track key account metrics. - Monitor publisher performance on a day to day basis, and advise publishers on ways to increase their revenue. - Liaise with the campaign management teams to allocate campaigns in the most suitable way on publisher sites. - Lead day to day communication with Publishers by providing them with assistance with a focus on client retention, growth, and satisfaction. Show less



A2Z Leapfrog

• United Arab Emirates
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Feb 2019 - May 2021

  ⮚ Handling briefs from the clients and delegate tasks to my team member⮚ Dealing with different companies from Dubai. One of the main clients from Dubai was Vmware by being responsible of their booth in Cairo ICT exhibition for 2 years (Designs, Production, Communication, agenda, photo shooting, giveaways, etc) ⮚ Building long-lasting, mutually beneficial relationships with the clients to create a better customer experience⮚ Handling complaints and negotiations from the client, solving any problems and making sure deadlines are met⮚ Communicate with team members about their performance, monitor team performance and sharing reports ⮚ Attending meetings and presenting campaign ideas, creative work and budget to the client Show less

• Senior Account Executive

  • Oct 2017 - Feb 2019

  -Meeting and liaising with clients to discuss and identify their advertising requirements. - Working on different briefs from the client ( Events, BTL, Activation, Designs, Giveaways, Booths, and Branding )-Working with agency colleagues to devise an advertising campaign that meets client's brief and budget.- Travelling to on site inspections and project managing events-Presenting campaign ideas and budget to the client.- Managing operational and administrative functions to ensure specific projects are delivered efficiently-Working with the account manager on client's brief , creative and research staff .-Liaising with, and acting as the link between, the client and the advertising agency by maintaining regular contact with both, ensuring that communication flows effectively.-Negotiating with clients and agency staff about the details of campaigns.-Presenting creative work to clients for approval or modification.-Monitoring the effectiveness of campaigns.-Undertaking administration tasks.-Arranging and attending meetings.- Being responsible for all project budgets from start to finish Show less



Leap Communications

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Account Executive

  • Jul 2016 - Sep 2017

  -Meeting and liaising with clients to discuss and identify their advertising requirements. - Working on different briefs from the client ( Events, BTL, Activation, Designs, Giveaways, Booths, and Branding ) -Working with agency colleagues to devise an advertising campaign that meets client's brief and budget. - Travelling to on site inspections and project managing events -Presenting campaign ideas and budget to the client. - Managing operational and administrative functions to ensure specific projects are delivered efficiently -Working with the account manager on client's brief , creative and research staff . -Liaising with, and acting as the link between, the client and the advertising agency by maintaining regular contact with both, ensuring that communication flows effectively. -Negotiating with clients and agency staff about the details of campaigns. -Presenting creative work to clients for approval or modification. -Undertaking administration tasks. -Arranging and attending meetings. - My main accounts that i m responsible of : Vodafone , Evyap , P&G - Being responsible for all project budgets from start to finish Show less



EMA conferences

• Marketing coordinator

  • Mar 2016 - Apr 2016

  - Marketing and selling conferences to potential delegates - Development, production and delivery of projects from proposal right up to delivery. - Setting, communicating and maintaining timelines and priorities on every project - Communicating, maintaining and developing client relationships - Managing operational and administrative functions to ensure specific projects are delivered efficiently - Marketing and selling conferences to potential delegates - Development, production and delivery of projects from proposal right up to delivery. - Setting, communicating and maintaining timelines and priorities on every project - Communicating, maintaining and developing client relationships - Managing operational and administrative functions to ensure specific projects are delivered efficiently



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• International Account advisor - UK account

  • Oct 2015 - Mar 2016

  - Customer Engagement and Interaction by handling their inquiries, complaints, billing questions and payment extension/service requests. - Resolving customer needs and issues -Building productive relationships, resolve complex issues and win customer loyalty. - Ensure service level agreements are met and maintained - Work as part of a team - Customer Engagement and Interaction by handling their inquiries, complaints, billing questions and payment extension/service requests. - Resolving customer needs and issues -Building productive relationships, resolve complex issues and win customer loyalty. - Ensure service level agreements are met and maintained - Work as part of a team



Freelancer

• Software Development
• 1 - 100 Employee

• Usher

  • Jan 2015 - Aug 2015

  ⮚ Participated in different exhibitions, conferences and events ⮚ Greet attendees, check invitations, and provide guidance to seats. ⮚ Responsible of the registration process, handling requirements of the attendees and providing them with programs ⮚ Participated in different exhibitions, conferences and events ⮚ Greet attendees, check invitations, and provide guidance to seats. ⮚ Responsible of the registration process, handling requirements of the attendees and providing them with programs