Experience

New Jersey Developments

• Egypt
• Leasing Real Estate
• 1 - 100 Employee

• Sales Operations Manager

  • Nov 2018 - Present

  •Manages inventories and keep it up to date and manage any changes that may occur on it, also keeping detailed records of inventory use and sales, and advising management on ordering where necessary. •Answers team member questions, help with team member problems, and oversees team member work for quality and guideline compliance • Develops strategies to promote team member adherence to company regulations and performance goals • Handling reservations process starting from payment plan and ending with client’s signature, then preparing contracts and revising them and all the attached Annexes to make sure that everything is ready before the client reach the branch. •Releasing, reserving units on the system. •Organize inbound emails into the appropriate folders and any relevant information to be copied into the correct file on the hard drive. •Attend supervision, training and meetings as and when required. •Monitoring all the needed reports to be sent from the Operations to top management Show less



Core Developments

• New Cairo, Cairo, Egypt

• Sales Operations Supervisor

  • May 2018 - Dec 2018

  •Provide an efficient and responsive administrative, organizational, and logistical service to the Sales Team. •Manage and maintain the Sales Manager’s diary and email account. •Organize inbound emails into the appropriate folders and any relevant information to be copied into the correct file on the hard drive. •Attend supervision, training and meetings as and when required. •Screen, prioritize and organize all incoming email and set up calls for all sales team members to follow up sales calls; send invitations containing Go-To-Meeting login information for all sales, send reminders to call participants on the day scheduled to take place for all sales representatives. •Prepare complex PowerPoint presentations regarding strategic and execution of Sales plans. •Coordinates communication of all customer-related issues to sales manager, to ensure seamless flow of information. •Provide sheet for each upcoming call along with any relevant background information that will help to familiarize the Sales Manager with the potential client. •the feedback from customers and report it to the top management so they can make changes to further improve the product or services provided. Handling all brokerage companies and providing them with all the information regarding the project. •Follow up with clients to make sure that they gain all the needed Information. Show less



Century Real Estate

• New Cairo, Cairo, Egypt

• Sales Operations Supervisor

  • Oct 2016 - Apr 2018

  Follow up on new leads and referrals resulting from field activity. • Resolve customers' complaints by investigating problems, developing solutions, preparing reports, making recommendation to management. •Provide an efficient and responsive administrative service to the Sales Manager; responsible for providing full secretarial •Attend daily morning/weekly check-in meetings with Director and other team meetings, as appropriate. •Coordinate & organizes all sales internal staff meetings & events, manage MOM & finalize all related issues in alignment with sales admin under the supervision of sales manager. •Receive calls from advertisement & list them according to the need of each client. •Manage the buyers' & the sellers' sheets and handle it to the sales team to work on their needs. •Prepare weekly reports regarding the inventory of resale units. •Revises the availability of the others developers & payment schedule with the authorized person on weekly basis. Show less



New Towers for ReaL Estate

• El-Marghany

• Personal Assistant to Sales Manager & Head of Resale Departments

  • May 2015 - Aug 2016

  •Provide an efficient and responsive administrative service to the Sales Manager; responsible for providing full secretarial • Coordinate & organizes all sales internal staff meetings & events, manage MOM & finalize all related issues in alignment with sales admin under the supervision of sales manager. •Receive calls from advertisement & list them according to the need of each client. •List down all the received inquiries on our page on Facebook & other real estate pages. •Manage the buyers' & the sellers' sheets and handle it to the sales team to work on their needs. •Handle other tasks related to attendance, dress code & performance of sales teams. •Prepare weekly reports regarding the inventory of resale units. •Revises the availability of the others developers & payment schedule with the authorized person on weekly basis. Show less



Assets for Development

• Egypt

• Personal Assistant to Sales Manager

  • Jul 2012 - Jul 2015



The Egyptian Language school

• New Cairo

• English Teacher

  • Feb 2009 - Jun 2012