Experience

Uniting

• India
• Education
• 1 - 100 Employee

• Program Manager Canada

  • Mar 2023 - Present

  1. Identifying Evaluating, and Pitching International talents capable of acting as mentors to clear queries of uniting students on courses, scope, accommodation, travel, and visa. 2. Effectively maintaining a Knowledge index on Programs in Canada by proactively reviewing and updating new policy changes and trends. 3. As a strong team player, ensuring regular maintenance, coordination, and support for the mentors. 4. Collaborating closely with Mentors and assisting them in staying informed about the program's academic standing. 5. Collecting feedback and Inputs from Uniting students to foster a positive mentor relationship with high-impact communication Show less



GoStudy

• India
• Education
• 1 - 100 Employee

• Senior Consultant

  • Apr 2022 - Mar 2023

  • Handled inbound student enquiries from across the country/abroad • Provided personalized services to the students for education in Ireland, UK and USA • Attended Irish Student Fairs and co-ordinated with University Officials and students on the admissions • Holistically assessed the students' profiles on several parameters such as academics, co-curricular activities, extra-curricular activities, internships, projects and professional experience and shortlisted the best suited universities • Filed Student Applications within the stipulated timeline and co-ordinated with the team on the offer letters. •Extensively discussed the documentation requirements for the visa process to the students • Coordinated with the students and their sponsors and successfully filed student visas for the respective intakes • Handled all student escalations by assessing the root cause of the issue and diligently reached a resolution by effectively coordinating with the team Show less



MT Educare Limited

• India
• Education Management
• 400 - 500 Employee

• • Jan 2022 - Mar 2022

  • Managing 3 center heads and overseeing their day to day operations.• Work with center heads in planning and implementation of course schedules.• Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.• Exceeded targets by building, directing and motivating high-performing sales team.• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.• Trained 10 new sales representatives on sales strategies and processes to reduce process gaps.• Identified opportunities and cultivated new business through 200 new cold calls per week. Show less

• • Apr 2020 - Jan 2022

  • Responsible for overall Business of Mahesh Tutorials ICSE School, Section - Borivali West Centre.• Resolved problems, improved operations and provided exceptional service.• Improved operations through consistent hard work and dedication.• Used critical thinking to break down problems, evaluate solutions and make decisions.• Increased customer satisfaction by resolving issues.• Revenue Generation of Rs 2 crores in first 2 years of taking responsibility as Branch Academic Manager Show less

• • Apr 2018 - Apr 2020

  • Responsible for overall Business of Mahesh Tutorials ICSE School Section - Borivali West Centre.• Conversion of Leads & Data.• Management & Execution of Students & Teachers at Centre.• Met deadlines by proactively managing individual and team tasks and streamlining processes.• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.• Consulted customers to boost product sales and services.• Maintained friendly and professional customer interactions.• Gathered and reviewed customer feedback to improve operations.• Revenue Generation of Rs 1 crores in first 2 years of taking responsibility Show less

• • Apr 2017 - Apr 2018

  • Prepared detailed documents and reports in adherence administrative processes.• Monitored and directed incoming mail and prepared outgoing mail.• Delegated tasks to administrative support staff to organize and improve office efficiency.• Monitored front areas so that questions could be promptly addressed.• Developed and implemented office management procedures to increasing training team productivity and accuracy.• Organized meetings for executives and coordinated availability of conference rooms for participants.• Resolved issues through active listening and open-ended questioning, escalating major problems to manager. Show less