Dimitris Laspas

Co-Founder at The Cape Group
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Contact Information
us****@****om
(386) 825-5501
Location
Thíra, Southern Aegean, Greece, GR

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Experience

    • Greece
    • Hospitality
    • 1 - 100 Employee
    • Co-Founder
      • Dec 2022 - Present

  • Kaleidoscope Oia Suites
    • Thira, Southern Aegean, Greece
    • Operations Manager
      • Oct 2022 - Oct 2022

  • Kamini Santorini Villas
    • Thira, Southern Aegean, Greece
    • General Manager
      • Mar 2022 - Sep 2022

    • Greece
    • Travel Arrangements
    • 1 - 100 Employee
    • Car Rental Agent
      • Apr 2019 - Oct 2019

      • Handled multiple phone lines and emails to make reservations, answer customers’ questions and give quotes • Opening contracts and selling additional insurance coverage • Issued invoices for partners and customers • Assisted with training of new agents being sure all policies and procedures were understood and followed • Handled upset customers, conflicts and challenging situations • Processed transactions of vehicle rentals, insurance coverage and processing payments • Handled multiple phone lines and emails to make reservations, answer customers’ questions and give quotes • Opening contracts and selling additional insurance coverage • Issued invoices for partners and customers • Assisted with training of new agents being sure all policies and procedures were understood and followed • Handled upset customers, conflicts and challenging situations • Processed transactions of vehicle rentals, insurance coverage and processing payments

    • Greece
    • Real Estate
    • 1 - 100 Employee
    • Real Estate Agent
      • Jun 2018 - Sep 2018

      • Accompany customers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting or interesting based on current market conditions • Handled phone lines and emails in order to make reservations and collaborate with owners of the villas as well as the staff of them in order to make the vacation of our customers as remarkable as we could • Managed all of datas of company’s site about the villas of company’s portfolio such as prices, images and features as well as the different administration accounts of distribution channels such as Booking, Expedia etc • Prepared the villas before any reservation in order to be everything sensational as well as the dessert with flowers and a bottle of wine, in order to welcome the guests in every check-in • Helped the customers with the luggages, picked them up from airport to the villa, helped them with their vacation schedule during their stay and being available for them for any further service they need Show less

    • Greece
    • Hospitality
    • 1 - 100 Employee
    • Night Auditor
      • May 2018 - May 2018

      “sister company of Divine Property S.A.” • Audited the financial details of the reservation’s, the spa and the F&B department • Managed the treasury of the departments • Was keeping file of daily invoices of the resort via resort’s system and re-audited the customers’ financial and room data in order to be correct • Was helping the F&B department to organize and set up breakfast after my shift ends in the mornings “sister company of Divine Property S.A.” • Audited the financial details of the reservation’s, the spa and the F&B department • Managed the treasury of the departments • Was keeping file of daily invoices of the resort via resort’s system and re-audited the customers’ financial and room data in order to be correct • Was helping the F&B department to organize and set up breakfast after my shift ends in the mornings

    • Greece
    • Travel Arrangements
    • 1 - 100 Employee
    • Car Rental Agent
      • Apr 2017 - Oct 2017

      • Handled multiple phone lines and emails to make reservations, answer customers’ questions and give quotes • Opening contracts and selling additional insurance coverage • Issued invoices for partners and customers • Assisted with training of new agents being sure all policies and procedures were understood and followed • Handled upset customers, conflicts and challenging situations • Processed transactions of vehicle rentals, insurance coverage and processing payments • Handled multiple phone lines and emails to make reservations, answer customers’ questions and give quotes • Opening contracts and selling additional insurance coverage • Issued invoices for partners and customers • Assisted with training of new agents being sure all policies and procedures were understood and followed • Handled upset customers, conflicts and challenging situations • Processed transactions of vehicle rentals, insurance coverage and processing payments

  • Accounting Οffice
    • Karditsa (Thessaly)
    • Accountant Assistant
      • Oct 2015 - Mar 2016

      • Was registering invoices electronically(EpsilonNet) • Was providing customer service • Outsourcing • Was registering invoices electronically(EpsilonNet) • Was providing customer service • Outsourcing

Education

  • Technological Educational Institute of Western Macedonia
    Bachelor’s Degree, Business Administration and Management, General
    2010 - 2016
  • 5th General High School of Karditsa
    High School, 5th Scientific Field of Economics and Informatics
    2007 - 2009

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