Dimitris Katsianis

at Campeón Gaming
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Contact Information
us****@****om
(386) 825-5501
Location
Greece, GR

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Experience

    • Malta
    • Advertising Services
    • 1 - 100 Employee
      • Jan 2023 - Present

      • Mar 2022 - Present

    • Malta
    • Entertainment Providers
    • 400 - 500 Employee
      • Sep 2021 - Mar 2022

      • Jun 2019 - Mar 2022

      - VIP customers handling- Resolve customer complaints via phone, email, chat or social media- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution- Recommend potential products or services to management by collecting customer information and analyzing customer needs- Contribute to team effort by accomplishing related results as needed- Build sustainable relationships and trust with customer through open and interactive communication- Identify and assess customers’ needs to achieve satisfaction- Follow communication procedures, guidelines and policies- Ability to multi-task, prioritize, and manage time effectively- Inform customers about responsible gambling Show less

    • Greece
    • Retail
    • 500 - 600 Employee
    • Reception and customer support
      • Jun 2018 - Aug 2018

      Reception and customer service related to telecommunication services and technology products Reception and customer service related to telecommunication services and technology products

    • Assistant Accountant
      • Jul 2013 - May 2015

      Income statement Customer insurance posting Statement of tax returns Income statement Customer insurance posting Statement of tax returns

Education

  • Athens University of Economics and Business
    Master's degree, Services Management-Management Consulting
    2017 - 2019
  • University of Piraeus
    Bachelor's degree, Economics
    2009 - 2014

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