Dimitris Dervenis

at Aktina Travel Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greece, GR

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Experience

    • Greece
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
      • May 2012 - Present

      Ticketing's department main role is to issue tickets for Non Iata travel agencies .The department services approximately 120 travel agencies. Along with sales management we determine the commercial policy for each agency. I also supervise the work of the department and the customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Some of my additional duties include: handling of ADM’S (agency debit memos),distribution of airline’s promotional fares to associated travel agencies, daily check of correct pricing and ticketing of issued tickets . Show less

      • Jul 2005 - Apr 2012

      My responsibilities were to arrange reservations and planning the routing according to our client needs, booking hotels and arranging transfers. Selling air tickets to travel agencies, comparing fares and compute ticket cost using computer terminals (GDS). Selling travel insurance

  • FOTINOPOULOS TRAVEL
    • Athens , Greece
    • Reservation and Ticketing Agent
      • Jul 2003 - Jan 2004

      My responsibilities were to arrange reservations and planning the routing according to our client needs ,booking hotels, arranging transfers, book and sell ferry and train tickets My responsibilities were to arrange reservations and planning the routing according to our client needs ,booking hotels, arranging transfers, book and sell ferry and train tickets

    • Greece
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Reservation and Ticketing Agent
      • Jul 2002 - Jul 2003

      My responsibilities were to arrange reservations and planning the routing according to our client needs, booking hotels and arranging transfers. Selling air tickets to travel agencies, comparing fares and compute ticket cost using rate books and computer terminals (GDS) .Selling travel insurance My responsibilities were to arrange reservations and planning the routing according to our client needs, booking hotels and arranging transfers. Selling air tickets to travel agencies, comparing fares and compute ticket cost using rate books and computer terminals (GDS) .Selling travel insurance

Education

  • IEK OMEGA
    Diploma, Airline Studies
    2001 - 2003
  • 1st Techical Highschool of Konitsa
    1995 - 1998
  • I.A.T.A. - International Travel Agents Training Program: Foundation Course
    Associate's Degree
    2005 -

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