Project & Account Manager

• Nov 2021 - Present

Project & Account Manager

• Feb 2021 - Nov 2021

• Be the first point of contact for Key Customers and manage the relationship with business acumen • Build strong, long-lasting relationships with customers by long term planning and understanding of the customers business in addition to solid knowledge of the competitive market • Finding new opportunities within existing clients & up selling Generation Y services and products • Controlling the resources of the company, such us briefing designers, coordinating the developers team • Ensuring clients receive quality regular updates & reports showing project plans, KPIs work completed & results

Account Manager

• Mar 2020 - Feb 2021

• B2B Sales and promotion of telecommunications products and services • Build and maintain strong and long-term relationships with corporate clients • Negotiation of contracts and agreements • Upselling and cross-selling • B2B Sales and promotion of telecommunications products and services • Build and maintain strong and long-term relationships with corporate clients • Negotiation of contracts and agreements • Upselling and cross-selling

Internet Specialist

• Mar 2018 - Feb 2020

• Provide an amazing, personalized mobile internet experience to each and every customer, by setting up, demonstrating and troubleshooting -if needed- the service. • Responsible to find the best solution for every customer combining Vodafone services and make their life simple. • Contribute to the company's vision to make each Vodafone Store the best place for mobile internet hardware and applications. • Train other employees in new technologies and useful apps • Provide an amazing, personalized mobile internet experience to each and every customer, by setting up, demonstrating and troubleshooting -if needed- the service. • Responsible to find the best solution for every customer combining Vodafone services and make their life simple. • Contribute to the company's vision to make each Vodafone Store the best place for mobile internet hardware and applications. • Train other employees in new technologies and useful apps

Sales Advisor

• Oct 2017 - Jan 2018

• Sell telecommunications products and services to individuals • Sell VoIP for corporate technology and communications systems. • Build market position by locating, developing, defining, negotiating, and closing business relationships. • Keep abreast of current technology trends. • Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. • Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios. • Book and install new lines/circuits/bundles/services to meet established monthly quotas.

Full-stack Developer

• Oct 2015 - Oct 2017