Experience

Total Lubmarine
• Marine Lubricants Engineer Greece, Bulgaria and Romania

  • Mar 2015 - Present

Petros Petropoulos AEBE
• Greece
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• D-FLTS

  • Mar 2010 - Feb 2015


Shell Oil Company

• China
• Oil and Gas
• 1 - 100 Employee

• • Jan 2003 - Mar 2010

  Secure technical partnership and provide support on highly complex technical issues to key accounts (mainly platinum)• Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for apx. 95% of all front line technical issues• Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues• Manage personally any complex complaint or issue coming from key customers providing satisfying customer solution and clear constructive feedback internally as good learning case• Deliver valuable input and Shell product and services selection to key customers, in order to improve sensitively their production process, increasing Shell Technology image and business opportunity• Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front line sales, in line with local legislation requirements. Actively keep up to date with changes in legislationDrive top and bottom line growth• Work closely with local sales who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy providing technical proposals/assistance to generate sales opportunities, with both existing and new products• Deliver high quality level DVRs from/for large key accounts, leading by example Technology Customer Intimacy and being an ideal Shell Technology ambassador• Lead customer plant/equipment audits, lubrication surveys, product rationalisation audits and conduct field trials, as necessary to support the overall business strategy Show less

• • Jan 2003 - Jun 2004


Shell
• Oil and Gas
• 1 - 100 Employee
• LUBRICATION MANAGEMENT IMPLEMENTOR

  • Nov 2000 - May 2001