Experience

Cien Agaves Tacos & Tequila

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Feb 2020 - Present

  Casual, upbeat and fun, Cien Agaves Tacos & Tequila is a favorite among locals and out-of-towners for tasty tacos and top-shelf tequila. Stop in for lunch, happy hour or dinner and enjoy a lively atmosphere, fabulous service and unbeatable Mexican cuisine. Casual, upbeat and fun, Cien Agaves Tacos & Tequila is a favorite among locals and out-of-towners for tasty tacos and top-shelf tequila. Stop in for lunch, happy hour or dinner and enjoy a lively atmosphere, fabulous service and unbeatable Mexican cuisine.



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Human Resources Generalist at Black Rock Coffee Bar

  • Jun 2021 - Sep 2021

  - Onboarded new employees in HRIS (ADP)- Provided guidance on labor and employment law- Completed wage verifications and unemployment insurance claims- Completed various State and Federal report requests such quarterly wages, business surveys, etc.- Assisted with benefit administration- Assisted with creating SOPs on child employment law, progressive discipline, I9, new hire onboarding- Assisted with recruiting

• Human Resources Generalist at SEEK Arizona

  • Apr 2021 - May 2021

  - Assisted with data integration into a cloud-based HRIS- Assisted with identifying compliance gaps and resolving compliance errors- Assisted with updating employee performance reviews

• HR Assistant at Circle the City

  • Dec 2020 - Mar 2021

  - Assisted with recruiting initiatives (sourcing, screening, scheduling, and marketing)- Assisted with new employee on-boarding- Identified potential recruiting avenues and helped establish new recruiting partnerships

• Human Resources Assistant at Phoenix Rescue Mission

  • Oct 2020 - Nov 2020

  - Digitized physical employee files- Assisted with training and credentialing certifications

• Interim Human Resources Director at Haven Behavioral Healthcare

  • Sep 2020 - Oct 2020

  - Successfully conducted NEO (new employee orientation, including scheduling and coordinating the event with the rest of leadership)- Assisted with employee relations, employee investigations, terminations, FMLA, ADA, and payroll inquiries- Assisted with new employee onboarding, backgrounds, at the source verifications and training- Participated in daily leadership meetings while reporting on HR initiatives- Weekly credential and LMS reporting- Processed PAFs for various status changes (terminations, new hires, transfers, etc.)- Managed employee files, OSHA logs, and worker’s compensation logs- Answered general inquires about benefits and guided staff on company policies- Processed facility and unit access through a badging software



SFE- Southwest Foodservice Excellence

• United States
• Food and Beverage Manufacturing
• 300 - 400 Employee

• Talent Acquisition Recruiter

  • Jun 2019 - Sep 2020

  - Devised and executed strategic, generational recruitment plans aligning with the company’s growth strategy- Maintained metrics, recruiting budget and identify cost-cutting recruitment processes - Established successful connections with internal and external stakeholders while representing the company in a positive image- Actively participated in strategic planning and staffing of new business- Facilitated full-cycle recruitment process across various business lines and source candidates through proven recruitment channels- Lead college recruitment initiative to build brand and expand the company’s relationship with target schools- Successfully lowered, through team effort, the open-days-requisition metric from 60 days to 40 days- Ensured positive candidate experience throughout the sourcing, interview, and onboarding stages- Incorporated a new document management process to improve candidate on-boarding- Onboard, and correctly code new staff in the ATS (Paycom)- Pro-actively generated a pipeline for potential future requisitions- Pro-actively anticipated recruiting needs, and identify potential placement of pipeline candidates- Chief editor of a weekly recruiting newsletter (Constant Contact platform)- Ordered and inventoried promotional material while following budget parameters- Assisted with special projects and audits, including creating training materials and SOPs

• Talent Acquisition Recruiter

  • Jun 2019 - Sep 2020

  Workforce reduction due to Covid-19.



Gordon Biersch Brewery Restaurant

• United States
• Restaurants
• 200 - 300 Employee

• Cocktail Server

  • May 2017 - Feb 2020

  - Educate new employees on the culture and expectations of the business- Assist employees with work related questions, and customer satisfaction- Recognized as always delivering high satisfaction customer experience in a busy, high volume environment- Recognized at efficiently building long lasting business relationship with customers- Meet marketing requirements quota set by the management team- January 2018 employee of the month (Accountability award)- October 2019 employee of the monthKraftworks officialy closed all Gordon Biersch locations in Arizona in February, 2020, followed by formally announcing it's bankruptcy.



Desert Botanical Garden

• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• HR Generalist

  • Jan 2019 - May 2019

  - Completed a thorough investigation, and used findings to create an employee life-cycle policy- Assisted with new employee documentation and finger printing- Conducted NEO- Conducted a needs assessment and cost analysis on an ATS (applicant tracking system)- Implemented an ATS - Assisted with manager training on use of ATS- Established a wellness program using community resources (AtoZ Wellness)- Conducted a wellness survey and engaged community leaders to present to staff- Added a wellness section to NEO (new employee orientation)- Dispersed wellness information and resources to staff- Assisted with recruiting for various positions- Conducted a document file audit by retaining all pertinent documentation and purging the rest- Conducted an audit of an LMS (Learning management system; Think-HR) and established a viable course training schedule- Updated users within the LMS and assigned training courses to staff- Conducted an audit on part-time and seasonal employees, and updated the payroll system (Paycom)- Assisted with edition job descriptions, and posting jobs- Assisted with strategic planning and deliverables of an AAM grant



Universal Technical Institute, Inc.

• United States
• Higher Education
• 700 & Above Employee

• Recruiting Coordinator

  • Mar 2018 - Jul 2018

  < Contracted Position through Elsner HR>- Ensured candidates’ timely completion of background and drug checks by monitoring and reviewing post-offer background results daily. Reviews, researches, and adjudicates all pending background checks in accordance with our review guidelines. Follows up as needed with candidates, Recruiters, People Services business partners, as well as the background check vendor. - Supported the Recruitment Team by administering several aspects of the recruitment process, such as posting open jobs, managing new hire paperwork, ensuring I9 compliance, generating reports, performing audits and completing various recruitment projects. - Supported a positive candidate experience by assisting candidates and new hires with a strong focus on customer service. - Maintained personnel documents and files (electronic and hard copy) for all of People Services. Filed hard copy documents as needed. - Provided centralized support to the entire organization for several processes including the coordination, reporting and payout of the employee referral program, and working in conjunction with campus People Services Coordinators to ensure timely delivery of documents to payroll and compliance in accordance with SOX requirements.- Served as an administrator for UTI’s Applicant Tracking System (ATS) by overseeing and performing updates in the administration portal.- Managed new hire and onboarding compliance by following documented processes and procedures in accordance with SOPs and guidelines



RI International

• United States
• Mental Health Care
• 300 - 400 Employee

• HR Generalist - Credentialing

  • Jul 2017 - Jan 2018

  - Successfully conducted a needs assessment to justify outsourcing badge printing to a third party vendor- Researched, interviewed, and established a successful partnership while also negotiating a price point (saving over $1000) with a vendor - Performs daily, weekly, and monthly analysis of employee and provider expiring credentials while maintaining proper records in an HRIS (UltiPro)- Generates, reviews, and analyzes credentialing reports- Accurately maintains various tracking systems to ensure compliance with regulatory requirements- Completes employee and Provider credentialing for the company and other agencies, as required- Assists in preparation of audits by auditing files, updating, and scanning records- Reconcile non-benefit invoices (successfully engage various account holders to ensure correct billing)- Assist HR Director with various projects and audits- Train new staff on proper credential maintenance in HRIS- Initiate and communicate all credential suspensions- Assist in policy creation and adherence- Demonstrate the company mission, values and goals as an HR professional

• HR Project Coordinator

  • Jun 2017 - Jul 2017

  - Successfully audited Relias (LMS) for over 1000 employees, and corrected any discrepancies- Successfully audited PTO accrual rates for over 1000 employees in five different states, and corrected any discrepancies- Created an invoice template, and successfully reconciled all non-benefit invoices for the HR department- Created several courses in Relias (LMS) - Assisted in the transition to paperless employee record keeping by uploading/updating employee documents into an HRIS (Ulti Pro)- Assisted in credentialing; ensuring employees are in compliance as per State specific requirements in five different States (AZ, CA, DE, NC, WA)- Successfully opened Live Scan billing accounts for the company locations in Riverside, California- Created a step by step model for hiring managers to follow during the interview process- Ensured successful credentialing compliance with MMIC (AZ Behavioral Health Regulating Body)



Bayless Integrated Healthcare

• United States
• Medical Practices
• 100 - 200 Employee

• HR Manager

  • Jan 2017 - Mar 2017

  - Successfully corrected all I-9 documentation to meet federal compliance- Assisted employees with benefit administration - Actively participated in employment relations, coaching, hiring and terminations- Recognized as a professional leader- Assisted in planning and delegating employee monthly events- Appointed in re-establishing company policies- Reported information per government established rules and regulations- Re-designed the process of new employee orientation- Delegated, and presented information during new employee orientation - Successfully recruited for all company positions



Sierra Winds

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• HR Assistant

  • Apr 2016 - Jan 2017

  - Maintained I-9 documentation; successfully corrected all I-9 documentation to meet federal compliance- Successfully corrected and reconciled benefit statements and outstanding bills - Recognized as an effective leader with attention to detail- Served as an interim HR Manager in the absence of the department head- Appointed in developing, implementing and delegating an employee wellness program- Successfully ensured all department heads are in compliance with payroll, TB tests, employment qualifications, and performance reviews- Assisted employees with benefit selections and maintained accurate benefit administration for all employees- Delegated, and presented information during new employee orientation, mandatory training events, and benefits open enrollment- Submitted injury claims- Assisted with TRP compliance- Improved various forms, policies, and training materials- Assisted in the flow of applicants through the application process, including background checks, reference calls, scheduling interviews, conducting interviews, and mailing rejection letters - Posted job openings on bulletin boards, online advertising, and various job service agencies - Assisted new employees with completion of legal and confidential paperwork required by state and federal employment laws, including data entry into the Employment Eligibility Verification Program (E-Verify) and the AZ New Hire reporting system- Participated in employee relations, and conflict resolution- Maintained personnel filing system in a regular, timely and confidential manner. Shredded outdated/obsolete documents appropriately



HonorHealth

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Dietary Supervisor

  • Feb 2015 - Jan 2017

  - Recognized as a successful leader (Recipient of 2015 Honor Health leadership exemplar award/ 2016 IHONOR award)- Appointed full responsibility of ensuring a successful merge between two different departments (departmental acquisition of a coffee shop)- Successfully issued new policies - Successfully completed food/item inventory and material requisitions for the coffee shop/department while following budget allowance- Educated, trained, and tested staff for yearly accreditation/inspection- Created staff schedule while ensuring proper coverage of the department/coffee shop- Ensured proper production value of products and services while managing 58 employees- Delegated, and assisted employees in the production value of product and service- Delegated promotional events such as staff appreciation meals, caterings, and job fairs- Assisted Department Manager and Director in employee mentoring, and establishing a personal plan for employee success- Established cultural change in various aspects of the department- Actively participated in conflict resolution with patients- Actively participated in mediation, dispute resolution, training and counseling amongst employees- Appointed officer of new concept creation/cultural change, and continuous improvement of processes- Captured data daily, as part of a management system, and presented the results to the department, and hospital administration executives- Issued disciplinary actions in an ethical manner- Successfully assisted the clinical manager in the hiring process- Successfully created team building exercises; lead daily team huddles, trained new employees, and assisted new employees in departmental integration- Successfully anticipated departmental needs, recognized upcoming issues, and effectively navigated daily operations- Communicated to employees important upcoming events, company changes, and set new departmental goals- Maintained HIPPA, OSHA, and fire safety regulation



Banner Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Nutrition Representative

  • Jan 2014 - Jan 2015

  - Recognized as one of the fastest in taking correct patient meal orders- Recognized as of the fastest in delivering 100 to120 patient meal trays in an efficient manner- Educated patients about their proper diet choices- Surpassed patient and family member’s expectations- Recognized as an effective leader and outstanding team member - Recognized as one of the fastest in taking correct patient meal orders- Recognized as of the fastest in delivering 100 to120 patient meal trays in an efficient manner- Educated patients about their proper diet choices- Surpassed patient and family member’s expectations- Recognized as an effective leader and outstanding team member



Gordon Biersch Brewery Restaurant

• United States
• Restaurants
• 200 - 300 Employee

• Server

  • Mar 2011 - Jan 2015

  - Lead and delegate new hire orientation- Train all new employees.- Act as a lead server; assign duties to employees (an average of 12), and ensure duties are completed efficiently- Educate new employees on the culture and expectations of the business- Assist employees with work related questions, and customer satisfaction- Recognized as always delivering high satisfaction customer experience in a busy, high volume environment- Recognized at efficiently building long lasting business relationship with customers- Meet marketing requirements quota set by the management team



Mountain Vista Medical Center

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Diet Technician

  • Mar 2012 - Jan 2014

  - Managed 10 nutrition representatives in regards to patient satisfaction, patient education, conflict resolution, and process delivery- Educate nutrition representatives on how to become successful with patient interaction- Educate and guide nutrition representatives on how to successfully manage patient complaints- Recognized at successfully maintaining an efficient workflow in a busy office environment- Acquire an average of 80 patient meal preferences over the phone- Educate patients about their diet- Effectively process an average of 30 new patient information per shift- Recognized at achieving the highest customer calls per shift- Recognized at closely working with supervisors to ensure efficient workflow and tray-line- Successfully bridged a communication gap between diet office and kitchen staff