Dima Moukhallalati

Human Resources Intern at Omnicom Media Group (MENA)
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Beirut Governorate, Lebanon, LB
Languages
  • Enlglish Native or bilingual proficiency
  • Arabic Native or bilingual proficiency
  • French Elementary proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Chinese Course Level 1 (A1)
    Berlitz Language Center - Beirut
    Dec, 2019
    - Nov, 2024
  • Advanced Life Skills
    The Council: Leadership Academy
    Mar, 2019
    - Nov, 2024
  • Basic Life Skills
    The Council: Leadership Academy
    Apr, 2018
    - Nov, 2024
  • Diplôme D'Etudes en Langue Française (DELF) A1
    Ministère de l'Éducation nationale, de la Jeunesse et des Sports
    Sep, 2016
    - Nov, 2024

Experience

  • Omnicom Media Group (MENA)
    • United Arab Emirates
    • Advertising Services
    • 100 - 200 Employee
    • Human Resources Intern
      • Mar 2023 - Present

  • HIRED!
    • Lebanon
    • Human Resources
    • 1 - 100 Employee
    • Human Resources Assistant
      • Nov 2022 - Present

  • toters delivery
    • Lebanon
    • Internet Marketplace Platforms
    • 400 - 500 Employee
    • Order Management Agent
      • Jun 2022 - Aug 2022

      • Mediate between merchants and customers to meet and exceed customer expectations. • Handle daily customer care emails, support messages, and calls to fulfil service quality. • Respond to customer complaints and concerns in a professional manner online and in store. • Mediate between merchants and customers to meet and exceed customer expectations. • Handle daily customer care emails, support messages, and calls to fulfil service quality. • Respond to customer complaints and concerns in a professional manner online and in store.

  • Vault 961
    • Beirut, Lebanon
    • Co-Founder
      • Jan 2020 - May 2022

      • Deliver excellent retail service to ensure high levels of customer satisfaction. • Motivate the sales team to meet sales objectives by training and mentoring staff. • Create business strategies to attract new customers, expand store traffic, and enhance profitability. • Respond to customer complaints and concerns in a professional manner online and in store. • Deliver excellent retail service to ensure high levels of customer satisfaction. • Motivate the sales team to meet sales objectives by training and mentoring staff. • Create business strategies to attract new customers, expand store traffic, and enhance profitability. • Respond to customer complaints and concerns in a professional manner online and in store.

  • Le Club des Deux Clowns
    • Beirut, Lebanon
    • Animator
      • Dec 2021 - Jan 2022

      Front line animator in entertainment events for children. Front line animator in entertainment events for children.

  • Articles Moukhallalati Trading
    • Lebanon
    • Retail
    • 1 - 100 Employee
    • Operations Coordinator
      • Dec 2020 - Dec 2021

      • Delegated responsibilities and supervised business operations. • Resolved conflicts or complaints among customers and employees. • Monitored activity and ensured it is properly provisioned and staffed. • Established and achieved business and profit objectives. • Ensured staff members follow company policies and procedures. • Delegated responsibilities and supervised business operations. • Resolved conflicts or complaints among customers and employees. • Monitored activity and ensured it is properly provisioned and staffed. • Established and achieved business and profit objectives. • Ensured staff members follow company policies and procedures.

Education

  • American University of Beirut
    Bachelor of Arts - BA, Economics
    2020 - 2023
  • London School of Design and Marketing
    Bachelor of Arts - BA, Marketing
    2022 - 2024
  • Saint Mary's Orthodox College
    Lebanese Baccalaureate of Sociology and Economics
    2014 - 2020

Community

You need to have a working account to view this content. Click here to join now