Dilyana Tsvetanova
Business Analyst with French at TINQIN- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Bulgaria, BG
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Experience
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TINQIN
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Bulgaria
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Software Development
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200 - 300 Employee
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Business Analyst with French
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Nov 2022 - Present
Sofia, Sofia City, Bulgaria
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TIS (Treasury Intelligence Solutions)
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Germany
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Software Development
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200 - 300 Employee
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Product Owner
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Jun 2021 - Oct 2022
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Paysafe
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United Kingdom
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Financial Services
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700 & Above Employee
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Quality Assurance Specialist
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Dec 2016 - Jun 2021
Bulgaria
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Payments Team Lead
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May 2016 - Dec 2016
Bulgaria
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Senior PSP and PM specialist/Payments Department at Skrill
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Mar 2013 - May 2016
Sofia
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Payment Specialist
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Jun 2010 - Mar 2013
Sofia Responsible for daily processing, monitoring and accounting of payments and handling internal and external payments related enquiries
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Yource Bulgaria
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Bulgaria
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Customer Support
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Feb 2008 - Jun 2010
Sofia - incoming calls ( identify customer problems, managing customer requests by phone, letter or e-mail,following up of the successful completion of each case ) - outgoing calls - written correspondence - data entry
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Marketing voice-operator
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Jul 2007 - Feb 2008
Sofia Marketing voice-operator with French ( outbound campains )
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Education
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Sofia University St. Kliment Ohridski
Bachelor's degree, Linguistics -
Université Robert Schuman (Strasbourg III)
Bachelor's degree, Law
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