Finance & Operations Manager

• Apr 2018 - Present

Business Administrator

• Mar 2016 - Mar 2018

Assistant Squash Coach

• Jan 2016 - Dec 2016

Temporary Administrative Assistant

• Jan 2016 - Mar 2016

Catering and Hospitality

• Nov 2014 - Mar 2016

• Coordinated with the teams in preparing for meetings and events consisting of 50 - 600 clients. • Supervised the maintenance of supplies. • Provided clients with customer service and attended to their requirements. • Coordinated with the teams in preparing for meetings and events consisting of 50 - 600 clients. • Supervised the maintenance of supplies. • Provided clients with customer service and attended to their requirements.

Retail Concessions Assistant

• Jan 2015 - Jul 2015

Treasurer

• Sep 2014 - Jun 2015

• Received ‘Club Colours 2014/15’ for sporting achievement and commitment. • Awarded ‘Club of The Year 2014 - 2015’. • Budgeted to break even at the end of the academic year. • Managed the online accounts and event ticketing system. • Coordinated with the other Executive Committee members in organizing tournaments and events. • Instigated a change in the club’s election policy. • Established a new Excel database for tracking the club’s income and expenditure. • Received ‘Club Colours 2014/15’ for sporting achievement and commitment. • Awarded ‘Club of The Year 2014 - 2015’. • Budgeted to break even at the end of the academic year. • Managed the online accounts and event ticketing system. • Coordinated with the other Executive Committee members in organizing tournaments and events. • Instigated a change in the club’s election policy. • Established a new Excel database for tracking the club’s income and expenditure.

Summer Trainee

• Jun 2012 - Sep 2012

• Managed existing clients’ day to day banking requirements - cash withdrawals, account openings, and delivery of other services. • Conducted and supported sales desks and outdoor events to canvas new business. • Advised over 10,000 potential customers to do business with the bank and monitored the responses. • Contacted over 5,000 customers to cross-sell products and services and achieved a success rate of 23%. • Facilitated two outdoor events to reach out to the Jamaican Diaspora in the UK to sell banking products and services. • Negotiated with several suppliers for a reduction in the costs and fees charged. • Designed Excel databases for compiling data, such as inward and outward mail, which was highly appreciated by the management.

Summer Trainee

• Jul 2010 - Aug 2010

• Managed customers’ funds to NCB accounts and to Jamaica and other countries via proprietary Money Transfer services and MoneyGram. • Monitored daily sales against set budgets. • Contributed in increasing the foot-fall in the remittance business by 2%. • Persuaded cash-to-cash customers to convert to transfers-to-accounts. • Managed customers’ funds to NCB accounts and to Jamaica and other countries via proprietary Money Transfer services and MoneyGram. • Monitored daily sales against set budgets. • Contributed in increasing the foot-fall in the remittance business by 2%. • Persuaded cash-to-cash customers to convert to transfers-to-accounts.

Volunteer

• Oct 2008 - Mar 2009

• Collaborated with shop floor staff in daily sales activities. • Managed the till and balanced the cash at the end of each day. • Supervised the inventory of items on the shop floor and in the stock room. • Arranged the pricing of items and their placement on display. • Collaborated with shop floor staff in daily sales activities. • Managed the till and balanced the cash at the end of each day. • Supervised the inventory of items on the shop floor and in the stock room. • Arranged the pricing of items and their placement on display.