AWS Consultant

• Feb 2022 - Present

Cloud Engineer (AWS)

• Sep 2019 - Present

Telstra Purple launched in 2019 as the largest Australian-owned team of technology services professionals – 1500 experts across four countries specialising in network, cloud, security, collaboration, mobility, software, data and analytics, and design. Built on a foundation of acquisitions (including Kloud Solutions), we are a powerhouse of demonstrable experience and expertise. AWS CloudFormation (Infrastructure Code) / Terraform SSL/ TLS certification Application and Infrastructure Architecture Security and Operational Monitoring IAM / KMS Security VPC, Network, CDN and Integration design API Gateway and Lambda S3 Storage and Archiving EC2/ ECS / ELB – including AMI build and scaling policies RDS Databases /DMS SNS/ SES / SQL Continuous Integration and Continuous Deployment with Jenkins / Puppet / GIT Technical Skill Microsoft Windows​ / Linux Microsoft SQL Server​ Automation ( PowerShell / Python / Bash )​ General Networking (Routing & Switching ) Consulting Services Continues Delivery Migration Planning (On-premises to cloud ) Show less

Cloud Engineer

• Mar 2019 - Jun 2019

Senior Cloud NOC Administrator

• Mar 2018 - Mar 2019

• Managing the team members and working on project base tasks collaborating with other teams • Managing and troubleshooting issues in monthly continuous delivery Updates (Jenkins / Puppet / Bitbucket / Git)• Troubleshooting and fixing issues in cloud (AWS), EC2 resize / maintenance/ app pool recycle, EBS / ELB / Cloud watch /VPC / Security group / ACL • Find time consuming jobs and automate the tasks using PowerShell, Python and bash• Assist for the Site performance test with internal and External Stakeholders Show less

SaaS NOC Administrator

• Mar 2015 - Mar 2018

• Network, Server, Storage, SQL & Application level Monitoring in a 24 hour environment• Prioritize and action alerts generated within the hosted environment• Coordinate the communication of planned infrastructure outages and unplanned major infrastructure incidents• Drive mission-critical incident response, providing direction and delegating tasks among team members to achieve swift resolution• Work closely with several different teams within the organization to resolve incidents • Utilize ITIL framework for Incident & Change Management• Provide training, leadership and direction to junior peers• Maintain internal tools website for interfacing with F5 Load Balancer• Add nodes, create pools, apply pools to VIPs and maintain SSL certificates on F5 Load Balancer• Create and configure new servers within our VMware ESX environment• Help troubleshoot and maintain Linux servers• Work with vendors to help troubleshoot backed storage systems from the command line• Utilize Postfix mail to troubleshoot and help resolve mail issues, including whitelisting domains and mail server IP addresses.• Create and maintain documentation on new processes, tools, technologies and troubleshooting within our environment• Key contributor in the stability and reliability of our analytics service• On-call rotation• Develop and maintain internal tools website utilizing Python SQL sever 2012 and powershell to help track work being done, document reasons for paused monitors, display team wide updates, interface with 3rd party tools API and run commonly used scripts. Show less

System Administrator

• Jun 2014 - Feb 2015

- Customer Onsite Desktop/Server Configurations, Installations, troubleshooting and System maintenance .- Configuring and troubleshoot systems for onsite clients - Perform Network printer setup , Visual audio video setup and IP Phone setup - Customer Onsite Desktop/Server Configurations, Installations, troubleshooting and System maintenance .- Configuring and troubleshoot systems for onsite clients - Perform Network printer setup , Visual audio video setup and IP Phone setup

Network Tester

• Feb 2014 - Mar 2014

Project : Fiona Stanley Hospital , Murdoch WA. Task : Check the Connectivity of the Network ports and update the root path connectivity information Project : Fiona Stanley Hospital , Murdoch WA. Task : Check the Connectivity of the Network ports and update the root path connectivity information

Operations Support Engineer

• Jul 2013 - Jan 2014

Promoted as Operations Engineer Tier2 level- Resolving production / Production Quality environments Incidents (Web Site Related) ( Web Services issues , Server troubleshooting , Database issues troubleshooting, VMWARE Vsphere , Windows Linux OS Troubleshooting)- Be a part of On- Call rotation - Perform Automation tasks (Python / bash)

Senior Service Desk Specialist

• Dec 2012 - Jul 2013

Memeber In Network Operations Team. - Problem/Incident Escalation- Monthly patch updating for entire Infastructure System- Monitoring (Nagios , Hp- saas , ActiveExpert , IP-Mon , Zenoss)- Resolving Customer tickets as per SLA

IT Officer ( Head of IT)

• Aug 2010 - Oct 2012

Main Responsibilities • Planning, designing and implementing Company IT Infastructure •• Designing, implementing and maintaining the Company ERP System ( Microsoft Dynamics NAV 2009 sp1) • Configuring and maintaining the Company Email System (Merak mail Server ) • Maintaining Share-point intranet portals of HR and marketing • Configuring and maintaining Firewall (Microsoft ISA) , P2P Wireless Connection , ADS L • Maintaining company PBAX along with AWAYA Phone System manager • Supporting external customers with VPN issues , DVR issues and BIO Metric System issues Show less

System Engineer

• Jul 2008 - Aug 2010

Project : FAST Search , a Microsoft subsidiary Main Responsibilities • Providing infrastructure support for R & D Team • Configuring, testing, troubleshooting and maintaining Offshore Data center • Database Administration ( SQL Server 2005, Oracle 10g) • Data-center Server Setup • Virtualization Environment setup ( VMWare V sphere, Hyper-V) Project : FAST Search , a Microsoft subsidiary Main Responsibilities • Providing infrastructure support for R & D Team • Configuring, testing, troubleshooting and maintaining Offshore Data center • Database Administration ( SQL Server 2005, Oracle 10g) • Data-center Server Setup • Virtualization Environment setup ( VMWare V sphere, Hyper-V)

Associate Systems Engineer

• Jul 2006 - Jun 2008

Main Responsibilities: • Monitoring network traffic and capacity to ensure optimal network performance • Providing expertise in supporting and troubleshooting network problems • Installing, configuring, testing and maintaining servers(File Servers and Application Servers) within the LAN environment Maintaining and administering Domain Controller • Planning, designing, configuring and administering the Oracle Database Environment • Planning and Executing System Backup Plans IT Help Desk Operations & Sizing & evaluating server hardware & Software • Ensuring System testing is done as per CMM level 4 standards Compiling and providing operations reports to management Show less

Team Leader, (Internal Technical Division)

• Jul 2005 - Jun 2006

Main Responsibilities: • Managing operational activities in the internal Hardware Division • Managing and guiding the internal technical Staff in ensuring the technical functions of all the hardware components • Assisting technical staff in installation of relevant software Providing expertise in troubleshooting network and systems issues Documenting procedures and maintenance instructions • Analyzing and evaluating network infrastructure to ensure optimal network configurations • Installing, configuring and administering severs, laptops ( HP ML and DL Series Servers) • Troubleshooting routers/ADSL modems Organizing ,designing and conducting trainings for new system recruitments Show less