Store Manager

• Mar 2020 - Present

Key Responsibilities include: Business development within the local community Training the team including supervisor training Coordinating the restaurant operations including front of house and back of house. Estimate consumption, forecast requirements and maintain inventory Cost controlling. Identify training needed within the business. Ensuring compliance with licensing, hygiene and health and safety legislation guidelines Design and plan training calendar. Oversee stock levels and ordering supplies for the store Statistics and preparing sales reports Setting targets Show less

Store Manager

• Apr 2018 - Mar 2020

Key Responsibilities include: Business development within airport operations. Training and supervising staff Coordinating the restaurant operations including front of house and back of house. Estimate consumption, forecast requirements and maintain inventory Cost controlling. Identify training needed within the business. Ensuring compliance with licensing, hygiene and health and safety legislation guidelines Design and plan training calendar. Oversee stock levels and ordering supplies for the store Statistics and preparing sales reports Setting targets Show less

Store Manager

• Jun 2017 - Apr 2018

Key Responsibilities include: Business development Recruiting, training and supervising staff Coordinating the restaurant operations including front of house and back of house. Estimate consumption, forecast requirements and maintain inventory Cost controlling. Tax Filing and Book Keeping Identify training and development needs within the business. Ensuring compliance with licensing, hygiene and health and safety legislation guidelines Design and plan training calendar. Budget Management Marketing and promotion of the business Oversee stock levels and ordering supplies for the store Statistics and preparing sales reports Setting targets Supplier Relationships Show less

Store Supervisor

• Mar 2014 - Jun 2017

Meet daily/monthly/annual budgets Maintain smooth effective service on the restaurant Staff training Petty cash – Weekly, confirmed by the sore manager, report to finance. Stock count and warehouse ordering - Check par level, send weekly and monthly reports to procurement, store manager and post invoices. Store Audits- Monthly report to be sent to the store manager with an action plan. Maintenance – Daily/Weekly/Monthly+ report to maintenance manager and store manager. Sequence of service implementation, audit, and training Budget tracking. Practice good customer relations and successfully resolving customer complaints and queries. Increase revenue, decrease expenses,wastage and breakages. Possess a good knowledge of the menu in order to provide excellent service to the guests and set high standards. Monitor cash handling and banking duties. Communicate with all departments of the store and ensure the team is aware of specials and current store promotions and up-selling items. Show less

Junior Assistant Manager

• May 2010 - Jan 2014