Dilruba Yasmin - Eng. MBA PMP

Project Manager at FOCUS Communications Canada
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Contact Information
Location
Surrey, British Columbia, Canada, CA
Languages
  • English Full professional proficiency
  • Hindi Limited working proficiency
  • Bangla Native or bilingual proficiency

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Saad Choudhury (PMP, SSYB, SAFe5 POPM, MBA, M.Sc.)

Dilruba was my stakeholder for the purpose of resource planning, while managing Services Sales. She was well structured, talented & quick learner. She can handle stress very well which is key in the sales career. She was able to maintain very good relation with customers to ensure success for the company. I wish her success going forward.

Saad Ahmed

Dilruba is highly skilled in technical Sales, a very detailed orientated Sales person who have produced great results. I wish her all the very best in professional life.

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Credentials

  • Project Management Professional (PMP)
    Project Management Institute
    Aug, 2023
    - Sep, 2024
  • 5G Technology Strategy: Next-Generation Mobile Networking
    LinkedIn
    May, 2020
    - Sep, 2024
  • Effective Communication Skill
    British Council
  • Four Discipline of Execution
    FranklinCovey
  • The 7 Habits of Highly Effective People
    FranklinCovey
  • Winning Difficult Customer
    Malaysian Institute of Management (MIM)

Experience

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Project Manager
      • May 2022 - Present

      - Successfully managed multiple telecommunications infrastructure Design and Implementation projects. Achieved an average project completion rate of 98% within established milestones and completion dates. - Successfully managed multiple engineering and construction projects while ensuring on-time and on-budget delivery. - Developed and implemented project plans and collaborated with cross-functional teams to achieve project goals and objectives. - Conducted regular project status meetings with stakeholders, providing progress updates and managing expectations, resulting in high levels of stakeholder satisfaction, ensuring effective communication, and resolving issues promptly. - Managed project administration tasks, including project timesheet, Quotation preparation, project budget management, and project invoicing. Maintained accurate financial records and provided monthly reports. - Developed and maintained risk management plans and risk registers to track risks throughout the project lifecycle. - Exceeded client expectations by delivering high-quality work and maintaining professionalism and objectivity while supporting colleagues and clients. - Balanced project priority and business demand, aligning resources for successful completion of assignments, projects, and continuous improvements. - Prepared and presented documentation required for long-term projects (e.g., approvals, statements of work, project charters, budgets, policies, and procedures, Contract). - Supported client-partner project approval processes through facilitating decision-making within organizations, developing business case analysis, and platform management. - Participated in Strategic project planning, procurement planning and tender documents contributing project cost reductio. - Implemented effective change management procedures, Show less

    • Telecommunications
    • 100 - 200 Employee
    • Head, Key Account Management
      • Jul 2016 - Jul 2022

      edotco is a telecommunications infrastructure services provider, providing end-to-end solutions in the tower services sector, a subsidiary of Axiata group. Currently operating in 7 countries. Develop sales strategy and business plan in line with the overall company strategy, target, policies, operational procedures, and process. Lead the account management team with the scope to cover build to suite, leasing out, leasing in, site sharing, operation and maintenance service for existing and future technologies (2G, 3G, 4G sites, Street furniture etc.). Ensure customer satisfaction by monitoring end to-end, from customer order to successful delivery of services. Resolve Contractual, Operational and Payment Disputes with customer. Show less

    • Bangladesh
    • Telecommunications
    • 400 - 500 Employee
    • General Manager Sales Marketing
      • Sep 2013 - Jul 2016

      Fiber@Home Limited, a Nationwide Telecommunication Transmission Network (NTTN) Operator, has around 70000 km optical fibre network across the country. provide Transmission Services to ANS Operators (ISP, Cable TV, Telco, etc.), ICX, IGW, IIG and Government Organizations. KEY RESPONSIBILITIES: Develop and execute marketing plans for both short and long range using market intelligence and identifying potential clients to ensure sales growth and customer retention. Work closely with the team members and senior management to develop, negotiate and win long term profitable and sustainable business growth. Support internal stakeholders like revenue assurance to settle disputed billing issues and to collect dues, planning and delivery team to expedite delivery. Monitor the performance of sales team in line with the business objectives and ensure employee retention by rewarding them for their key success. ACHIEVEMENTS: Onboarded number of new clients through commercial closure and agreement signing. Ensured 100% business growth with existing customers. Show less

    • India
    • Telecommunications
    • 700 & Above Employee
    • Vice President - Sales & Marketing
      • Jun 2012 - Mar 2013

      Overall responsible for GTL Bangladesh sales and marketing business. Currently GTL is working in areas like operation & maintenance of telecom network, energy solution, network performance improvement.... Overall responsible for GTL Bangladesh sales and marketing business. Currently GTL is working in areas like operation & maintenance of telecom network, energy solution, network performance improvement....

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Services Engineer - Radio Access Network
      • Jan 2011 - May 2012

      Dimensioning of products (2G, 3G & LTE Features, BTS, Node-B, BSC, RNC), conduct product presentations, analyze competitors' products, formulate and follow-up the product marketing plan with strategic goals in terms of product decisions and profitability

    • Account Manager - Services Sales
      • Jan 2010 - Dec 2010

      Establishing account-plan & strategy, meet or exceed yearly sales quota, monitor & control financials (OB, NS, Cash flow etc.), bid management, contract management, maintain & enhance customer relationship as part of respective key account thorough understanding of customers’ needs

    • Sales Support Engineer - Network Deployment & Integration
      • Nov 2006 - Dec 2009

      Optimized cost effective service solution (2G, 3G, LTE, radio access network, core network, site development, SW assurance), resource plan, time plan, pricing of individual services to maintain profitability, enhance service portfolio, ensure service sales strategy, define SoW, RM & SOC for Proposals/Tenders/RFP/RFQ

    • Australia
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Commercial Specialist
      • May 2005 - Nov 2006

      Selection and evaluation of subcontractor. manage third party contract and payment. control cost and ensure quality (areas are finance/ marketing/ procurement/ engineering) of service providers Selection and evaluation of subcontractor. manage third party contract and payment. control cost and ensure quality (areas are finance/ marketing/ procurement/ engineering) of service providers

Education

  • Melbourne Business School
    Business Degree, Organizational Leadership
    2021 - 2022
  • North South University
    Executive Master of Business Administration (EMBA), Business, Management, Marketing, and Related Support Services
    2011 - 2016
  • University of Dhaka
    Master of Science (MS), Applied Physics, Electronics and Communications Engineering
    2002 - 2003
  • University of Dhaka
    BSc (Eng.), Applied Physics, Electronics and Communication Engineering
    1998 - 2002

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