Dilpreet Singh Arora

Director Of Operations at Aprazer Healthcare Private Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Delhi, India, IN
Languages
  • English -
  • Hindi -
  • Punjabi -

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Experience

    • India
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Director Of Operations
      • Sep 2020 - Present

      Aprazer Healthcare Private Limited is engaged in providing quality Life Saving drugs in different therapeutic segments accessible to all. Core Values of the company is to make quality Healthcare products for all segments of society at affordable prices by choosing the Certified & Reputed manufacturers.Aprazer is Aiming to Produce High Customer Equity. Aprazer is Successfully and Efficiently Blending Skilled People, Resources, Organizational Structure and Decisions for Implementing Strategies at All Levels.My Roles & Responsibilities as Director Of Operations:• Collaborate with executive-level management in the development of performance goals and long-term operational plans• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration• Set strategic goals for operational efficiency and increased productivity• Work with project managers in the development of financial and budgetary plans• Analyze current operational processes and performance, recommending solutions for improvement when necessary• Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives• Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals• Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks• Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs• Uphold organization policies and standards, ensuring legislative regulations are followed• Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment Show less

    • Chief Operating Officer
      • Jan 2019 - Sep 2020

      Aprazer Healthcare Private Limited is Engaged in Strategic Marketing of Life Saving Drugs for Diseases such us Hepatitis B, Hepatitis C & HIV/AIDS. Core Values of the Company are to Make Affordable Healthcare for All, Without Compromising on the Quality of the Drugs by Choosing the Certified & Reputed Manufacturers and Delivering Products with Maximum Quality Accessible to All Sections of the Society.Aprazer is Aiming to Produce High Customer Equity. Aprazer is Successfully and Efficiently Blending Skilled People, Resources, Organizational Structure and Decisions for Implementing Strategies at All Levels.In Addition to Health Care, Aprazer Group has now Diversified into New Ventures - Infotech & Automotives. My Roles & Responsibilities as Group - COO:• Design and Implement Business Strategies, Plans and Procedures• Set Comprehensive Goals for Performance and Growth• Establish Policies that Promote Company Culture and Vision• Oversee Daily Operations of the Company and The Work of Executives (IT, Marketing, Sales, Finance etc.)• Lead Employees to Encourage Maximum Performance and Dedication• Evaluate Performance by Analyzing and Interpreting Data and Metrics• Write and Submit Reports to the CEO in All Matters of Importance• Assist CEO in Fundraising Ventures• Participate in Expansion Activities (Investments, Acquisitions, Corporate Alliances etc.)• Manage Relationships with Partners / Vendors Show less

    • Food and Beverage Services
    • 1 - 100 Employee
    • Senior General Manager
      • Apr 2016 - Dec 2018

      • Heading Company's Mining & Road Construction Projects• Revenue Generating Head and Responsible forAchieving Production & Sales Targets• Recruitment, Development and Retention of Employees at Various Levels• Exceed Revenue Targets for Company• Manage the Production and Sales & Distribution Costs within Budget• Monitor the Productivity as per the Quantitative and Qualitative Norms. • Expand and Execute Plans for the Company• Continuously Build Brand, Vision of the Company • Ensure that Service Delivery to Customers is as per Standards• Set Objective, Develop Action Plan and Conduct Periodic Reviews• Demonstrate High Level of Energy • Monitor Milestones and Take Corrective Action• Co-ordinate in Sales Promotion Activities• Assist Company Directors in Overall Running of the Company• Head Office Synchronization Show less

    • General Manager
      • Jun 2011 - Mar 2016

      • Heading Company's Mining Projects• Revenue Generating Head and Responsible forAchieving Production & Sales Targets• Recruitment, Development and Retention of Employees at Various Levels• Exceed Revenue Targets for Company• Manage the Production and Sales & Distribution Costs within Budget• Monitor the Productivity as per the Quantitative and Qualitative Norms. • Expand and Execute Plans for the Company• Continuously Build Brand, Vision of the Company • Ensure that Service Delivery to Customers is as per Standards• Set Objective, Develop Action Plan and Conduct Periodic Reviews• Demonstrate High Level of Energy • Monitor Milestones and Take Corrective Action• Co-ordinate in Sales Promotion Activities• Assist Company Directors in Overall Running of the Company• Head Office Synchronization Show less

    • India
    • Insurance
    • 700 & Above Employee
    • Branch Manager - Agency
      • Jun 2010 - Dec 2010

      • Revenue Generating Head and Responsible forAchieving Sales Targets• Recruitment, Development and Retention of Advisors, SMs & AOs in the Branch• Exceed Revenue Targets for the ADM Unit• Manage the unit costs within budget• Monitor the productivity ADM Unit as per the Quantitative and Qualitative Norms. • Expand and Execute plans for ADM Unit• Recruit, Develop, Retain SM/SA/AO/Advisors for the Unit as per plan• Implement reward and recognition programs for the Advisors & SMs.• Induct, Train, Facilitate, Coach, Develop, Motivate and supervise TA, SA, AOs, SMs, Sr.SMs to exceed the business plan and produce AOs. • Continuously Build Brand, Vision of the company • Ensure the delivery of pre-licensing and post licensing training for Advisors• Ensure that service delivery to customers is as per standards• Set Objective, Develop Action Plan and Conduct Periodic Reviews• Demonstrate High level of Energy • Monitor Milestones and take corrective Action• Co-ordinate in Sales promotion activities• Be a coach • Assist branch managers in overall running of the Office• Head Office Synchronization Show less

    • Manager – Learning & Development
      • Jun 2008 - May 2010

      • Effectively execute the Agency channel L&D plans for business impact within the branch.• Develop an overall L&D approach which is aligned with the channels specific technical competencies, business process & strategy within the region.• Implement the learning architecture / models for e.g. elearning to changing business priorities in the branch.• Develop domain learning paths for Agency Partners in line with growth within the branch.• Responsible for developing the domain and various technical competencies across Agency channel in the branch.• Impact and improve sales effectiveness across Agency channel in the branch.• Support BMs / RMs for developing relevant, timely and customized knowledge & skills in their teams with inputs from HC.• Plan, schedule and calendarize learning programs at the branch.• Execute appropriate action on the basis of Agency channel - L & D MIS and dashboards clearly showcasing trends and improvements.• Remain updated with the latest in the industry and make necessary tactical changes to the training execution as per need.• Responsible for successful dissemination of product launches and special campaigns across Agency channel in the branch.• Execute cost effective training plans for Agency channel in the branch. Show less

    • Training Manager
      • Jun 2007 - May 2008

      • Conducting Trainings for Agent Advisors & Sales Managers. • Managing Outsourced Trainings of Advisors for III Licensing Exams at Affiliated Centres. • Updation of Training Modules. • Agent development. • Ensure wider participation of Agents in programs. • Seek regular feedback from Agents & Sales Managers. • Ensure that the Agents get updated and continuous information on IVL products. • Conducting Trainings for Agent Advisors & Sales Managers. • Managing Outsourced Trainings of Advisors for III Licensing Exams at Affiliated Centres. • Updation of Training Modules. • Agent development. • Ensure wider participation of Agents in programs. • Seek regular feedback from Agents & Sales Managers. • Ensure that the Agents get updated and continuous information on IVL products.

    • India
    • Insurance
    • 700 & Above Employee
    • Consultant Trainer
      • Mar 2007 - May 2007

      • Conducting Trainings for Agent Advisors. • Updation of training modules. • Agent development. • Ensure wider participation of Agents in programs. • Seek regular feedback from Agents, Unit Managers & Sales Managers. • Ensure that the Agents get updated and continuous information on ICICI Prudential products. • Conducting Trainings for Agent Advisors. • Updation of training modules. • Agent development. • Ensure wider participation of Agents in programs. • Seek regular feedback from Agents, Unit Managers & Sales Managers. • Ensure that the Agents get updated and continuous information on ICICI Prudential products.

    • Managing Partner
      • Sep 2005 - Feb 2007

      • Monitor the performance of sales team & customer care team. • Handling Customers queries and answering them satisfactorily. • Develop new market and channel network. • Continuous training and development of sales force. • Communicating the targets and motivating the team to achieve them. • Generating Sales revenue through FOS and meeting the Sales target for the Company • Monitor the performance of sales team & customer care team. • Handling Customers queries and answering them satisfactorily. • Develop new market and channel network. • Continuous training and development of sales force. • Communicating the targets and motivating the team to achieve them. • Generating Sales revenue through FOS and meeting the Sales target for the Company

    • India
    • Insurance
    • 700 & Above Employee
    • Unit Manager
      • Jul 2004 - Aug 2005

      • Handling Customers queries and answering them satisfactorily • Recruitment of the advisors to achieve my sales target • Develop new market and channel network • Generating Sales revenue through Advisors and meeting the Sales target for the Company • Business perspective planning and implementation of competitive strategies to acquire through a team of sales people • Monitor the performance of sales team and to provide with inputs to increase their efficiency • Continuous training and development of sales force • Communicating the targets and motivating the advisors to achieve them • Sales closing of the cases Show less

    • Financial Advisor
      • Sep 2003 - Jun 2004

      • Convincing the people to buy the Insurance Products of the Company • Handling all customer queries related to various types of Insurance products available. • Responsible for achieving the individual sales target. • Convincing the people to buy the Insurance Products of the Company • Handling all customer queries related to various types of Insurance products available. • Responsible for achieving the individual sales target.

    • Manager (Administration)
      • May 2000 - Aug 2003

      • Managing sales, sales tax, banking activities & accounts. • Independently handling the customer queries about the products, deliveries, etc. • Handling the routine administration work. • Managing sales, sales tax, banking activities & accounts. • Independently handling the customer queries about the products, deliveries, etc. • Handling the routine administration work.

Education

  • Devi Ahilya Vishwavidyalaya
    M. Com., Commerce
    1995 - 2000

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