Experience

Robin's Donuts

• Canada
• Food & Beverages
• 1 - 100 Employee

• General Manager

  • Aug 2019 - Present

  Responsibilities Manage day-to-day operations of the cafe Hire and onboard new wait staff and baristas Train employees on drinks preparation and proper use of coffee equipment Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients) Maintain updated records of daily, weekly and monthly revenues and expenses Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks) Advise staff on the best ways to resolve issues with clients and deliver excellent customer service Ensure all cafe areas are clean and tidy Nurture friendly relationships with customers to increase loyalty and boost our reputation Show less



Tide and Tales

• Kitchen Manager

  • Apr 2022 - Sep 2023

  I did Cooking, Grilling, Ingredient Selection, Food Preparation, Recipe Design,Menu Design Ordering and Food Safety and Regulations Kitchen Management. I did Cooking, Grilling, Ingredient Selection, Food Preparation, Recipe Design,Menu Design Ordering and Food Safety and Regulations Kitchen Management.



The Wendy's Company

• United States
• Restaurants
• 700 & Above Employee

• Supervisor

  • Jan 2018 - Jul 2019

  Monitor, Plan and observe the day-today activities of employees, co-ordinates breaks, and keeps management informed of area activities and significant issues Creates and provides a safe and positive work environment free of harassment and violence Models company brand standards and adheres to all policies and SOP’s in a professional manner Completes opening, daily and closing procedures/checklist in accordance with company policies Follows all company cash handling policies and always maintains proper security of cash, and voids transaction as needed Resolves customer complaints in a manner consistent with policy and with customer satisfaction in mind Practices excellent food safety and sanitation practices and complies with all H&S standards Places and receives product along with performing monthly inventory Deliver training in different brands for new employees Respond to guest injuries and property damage, complete reports and record timely to HUB/IFM Show less



Paragon Security

• Canada
• Security and Investigations
• 700 & Above Employee

• Security Officer

  • Apr 2017 - Dec 2017

  Security guards Control access to establishments, operate security control-room equipment and patrol assigned areas to guard against theft, vandalism and fire Enforce regulations to maintain order and resolve conflicts and to monitor establishment activities Ensure safety and emergency procedures are followed Issue passes and direct visitors to appropriate areas and check age identification of patrons. Screening officers Inspect and screen luggage or cargo using equipment or hands Perform searches of passengers with tools or by hand Monitor and screen passengers through screening checkpoints and other procedures. Armoured car guards Drive and guard armoured trucks, pick-up and deliver cash and valuables to banks, automated teller machines and retail establishments. Corporate security officers Investigate unlawful acts of employees or patrons of establishments Recommend security systems such as electronic detection devices and access devices. Show less