Information Technology Application Analyst

• Oct 2022 - Present

Information Technology System Support

• Dec 2021 - Oct 2022

Business Owner

• May 2021 - Present

Graduate Business Analyst

• Dec 2020 - May 2021

Associate Software Test Analyst

• Jun 2018 - Dec 2020

Associate Software Quality Engineer

• Oct 2017 - Mar 2018

✅Review product design documentation to ensure that the requirements stated are correct, unambiguous, and verifiable. ✅Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of overall system. ✅Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions. ✅Recommend design improvements or corrections to engineers throughout the development process. ✅ Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes. ✅ Execute test plans and create test reports to describe program evaluation, testing, and correction. ✅Monitor program performance after implementation to prevent re occurrence of program operating problems and ensure efficiency of operation. ✅ Conduct compatibility tests with vendor-provided programs. ✅Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. ✅Participate in risk management meetings. Show less

Associate Software Quality Assurance Engineer

• Jan 2017 - Sep 2017

✅Review requirements, specifications and technical design documents to provide timely and meaningful feedback ✅Create detailed, comprehensive and well-structured test plans and test cases ✅Estimate, prioritize, plan and coordinate testing activities ✅Identify, record, document thoroughly and track bugs ✅Perform thorough regression testing when bugs are resolved ✅Develop and apply testing processes for new and existing products to meet client needs ✅Liaise with internal teams (e.g. developers and product managers) to identify system requirements ✅Monitor debugging process results ✅ Investigate the causes of non-conforming software and train users to implement solutions ✅ Track quality assurance metrics, like defect densities and open defect counts ✅Stay up-to-date with new testing tools and test strategies Show less