Experience

Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Executive Assistant

  • Mar 2018 - Present

• EA to VP, Business Excellence Internal Consulting Services and VP of Quality Management Systems

  • Mar 2018 - Dec 2022

  • Managed calendars for two VPs and eight Directors across two organizations of 70+ employees by prioritizing and anticipating business/executive needs • Informed leaders of upcoming commitments, responsibilities, and follow-ups in anticipation of executive meetings, presentations, and team needs• Received and prioritized sensitive/confidential C-suite issues and determined appropriate course of action, referral, response, and/or resolution• Handled multiple client requests and queries in a quick, courteous, and professional manner while maintaining order for executives• Created seamless hiring and interviewing processes and schedules for 16 applicants with interviews conducted over two days among eight interviewers • Facilitated onboarding of employees across two teams offering continuous guidance on corporate systems and processes and provided mentorship on best practices• Lead year-end team all-hands recognition meetings for two teams, handled budget, and delivered best cost-effective solutions • Received Verizon’s Spotlight Award for organizing a talent transformation across 70+ people, scheduling and organizing dozens of interviews in a two-week span• Reviewed up to 15 travel expense reports per month to ensure policy compliance



Dun & Bradstreet

• United States
• Information Services
• 700 & Above Employee

• Executive Assistant to SVP, Comp & Benefits and Global HRBP

  • Mar 2008 - Dec 2017

  Executive Assistant to SVP, Comp & Benefits and Global HRBP - March 2008 - December 2017• Partnered with SVP and Global HRBP, making efficient, strategic calendar decisions • Achieved 20% departmental cost savings yearly by eliminating inefficiencies in HR birthday and anniversary recognition celebrations• Reduced annual inventory budget for HR office supplies by 15% by centralizing purchasing and reducing waste• Recognized with Powering Our People Award for providing outstanding tier one services, nominated by executive HR team• Influenced and managed key activities and initiatives for Workday launch• Processed $10M+ HR invoicing via Markview and Oracle • Achieved ~10% travel/expense budget reduction by researching and eliminating unnecessary expenditures• Assumed responsibility for the US/Canada anniversary awards program for 4,000+ employees during reduction in workforce• Trained all new HR administrative assistants on processes and procedures

• Executive Assistant to CHR Officer

  • Jan 2006 - Mar 2008

  • Created agendas, prepared conference rooms and audio/visual needs proactively• Increased productivity of document management by maintaining all records • Created memos and presentations for the CHRO• Coordinated and prepared travel itineraries including flights, visas, hotels, etc.• Oversaw personal and departmental expenses; submitting invoices and credit card expenses in Concur in a timely manner• Handled highly confidential HR information • Coordinated, prepared, and distributed Board of Directors materials• Organized team events and town halls, reducing cost 40% • Negotiated pricing agreements with resorts, vendors, caterers, and other providers for service at holiday celebrations, saving at least $15K annually

• Administrative Assistant to Global SVP, Compensation & Benefits

  • Jul 2005 - Jan 2006

  • Promoted to Executive Assistant to the CHRO within six months• Implemented repeatable processes of Board meeting materials to ensure high-quality and legal review alignment• Ensured successful meetings via deep knowledge of technology and global team planning • Designed effective team calendar to enable planning and management of projects • Resolved team member benefit disputes by empathizing, acting with urgency, and maintaining strong vendor relationships• Processed invoices and travel/expense reports ensuring timeliness and policy compliance resulting in no-passed due fees• Developed a benefit survey creating a streamlined and efficient process to collect annual data for 4000+ employees



Liberty Science Center

• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Executive Assistant to CEO

  • May 2004 - Jul 2005

  • Managed CEO’s calendar, prioritizing the most sensitive matters while coordinating workflow among five CEO direct reports• Created presentations, scheduled meetings, and arranged logistics for quarterly Board of Directors meetings• Wrote emails, drafted memos, and prepared communications on the CEO’s behalf• Prioritized and delegated tasks, and motivated and provided direction to ensure accurate, on-time completion• Managed and trained new admin hires offering continuous guidance and mentorship on best practices • Maintained comprehensive and accurate records • Organized meetings, including scheduling, sending reminders, and organizing catering when necessary• Served as interpreter for Spanish-speaking guests during visits, calls, and correspondence

• Administrative Assistant to SVP, Human Resources

  • Nov 1998 - May 2004

  • Made strategic decisions for all calendar needs • Conducted all new hire and benefit orientations for all team members including executive hires• Increased productivity by creating macros and using customized abbreviation software• Developed new filing and organizational practices, saving 30% per year in contracted labor expenses• Assisted in budgeting, monitored expenditures and recommended adjustments resulting in 3.5% savings per year• Assisted in negotiating benefit renewals, solicited, researched, and reviewed competitive bids (incremental savings each year)• Responsible for all aspects of HRIS - developed/created data reports• Conducted research/data collection for personnel policies, procedures, and comp analysis to attract and retain talent• Participated in marketing and public relations events, resulting in an increase in new members and consistent turnouts



Aegon Life

• India
• Insurance
• 700 & Above Employee

• Administrative Assistant to SVP, Finance

  • Aug 1991 - Nov 1998

  • Efficiently assisted SVP while also in a dual role of office manager • Managed and trained new admin hires offering continuous guidance and mentorship on best practices • Point-person for office personnel on daily office matters or needs • Created Excel spreadsheet reports, gathered and distributed confidential reports • Created effective filing systems, eased access to critical information, streamlined function, reducing file retrieval time • Efficiently assisted SVP while also in a dual role of office manager • Managed and trained new admin hires offering continuous guidance and mentorship on best practices • Point-person for office personnel on daily office matters or needs • Created Excel spreadsheet reports, gathered and distributed confidential reports • Created effective filing systems, eased access to critical information, streamlined function, reducing file retrieval time



Chatham Trust

• Chatham, NJ

• Administrative Assistant to VP, Commercial Loans

  • Nov 1987 - Aug 1991

  • Increased loan productivity by providing consistent support to VP during loan process • Responsible for all documentation associated with commercial loan processing and closing • Provided clients with explanation of all loan documents throughout the entire loan process • Implemented new software system that decreased retrieval time of client information by 75% • Assisted in site renovation, worked with architect, oversaw equipment, furniture, telecommunications setup • Increased loan productivity by providing consistent support to VP during loan process • Responsible for all documentation associated with commercial loan processing and closing • Provided clients with explanation of all loan documents throughout the entire loan process • Implemented new software system that decreased retrieval time of client information by 75% • Assisted in site renovation, worked with architect, oversaw equipment, furniture, telecommunications setup



The Money Store® NMLS# 1019

• Financial Services
• 100 - 200 Employee

• Loan Processor

  • Apr 1985 - Nov 1987

  • Executed and managed all phases of S.B.A. (Small Business Administration) loan processing and closing • Resolved customer service issues with customers, title companies, and government agencies • Executed and managed all phases of S.B.A. (Small Business Administration) loan processing and closing • Resolved customer service issues with customers, title companies, and government agencies